12 Replies Latest reply: Aug 6, 2008 4:01 PM by PT
Greg Metzger Level 1 Level 1 (0 points)
I am a new user to mac's and i am converting from a dell. I had all my music on a external hard drive and i was able to add all of my music from the external hard drive into iTunes but from here it does not let me edit the information for each individual song. As I tried to figure out the problem i saw that the folder my music was in in the hard drive had a lock on it and said that it was read only. I feel as though if i could figure out how to unlock the folder and i guess make it read and write i would be able to edit the songs in the itunes library...thank you for your help

MacBook Pro, Mac OS X (10.5.4)
  • PT Level 7 Level 7 (20,880 points)
    Select the folder, do a GET INFO on it (this is all outside of iTunes by the way) and there should be options to alter permissions and read/write access.

    Patrick
  • Greg Metzger Level 1 Level 1 (0 points)
    upon visiting the get info window for the previously specified folder there is no lock in the bottom right hand conrner for me to authorize myself to make any changes...Also, in the get infor window for the specified folder there is a check box forthe locked option, but it is in grey and will not let me change the option....any other ideas?
  • PT Level 7 Level 7 (20,880 points)
    Are you logged on as an administrator user?

    Patrick
  • Greg Metzger Level 1 Level 1 (0 points)
    i am which is why i am confused at why i cant edit the properties of the folder....im using an hp personal media drive for my external hard drive....could that have anything to do with it?
  • kathariner Level 1 Level 1 (0 points)
    please can someone help me. i have a desktop computer with all my itunes library on it. i have just bought a laptop which i will now use instead however i have bought a large external hard disc that i want to use to store my itunes library for my laptop. however how do i go about getting my itunes library onto the harddisc because when i have tried it has not transferred the whole library??
  • PT Level 7 Level 7 (20,880 points)
    Odd. The external drive is formatted for Mac or Fat32 and NOT in NTFS format I assume?

    Patrick
  • Greg Metzger Level 1 Level 1 (0 points)
    although i am fairly good with computers i am very new to mac's and what your getting to is starting to go over my head a little bit but ill do my best to stick with you....after hitting get info on the external hard drive it says that the format is windows NT File System (NTFS)
  • PT Level 7 Level 7 (20,880 points)
    Greg Metzger wrote:
    after hitting get info on the external hard drive it says that the format is windows NT File System (NTFS)


    Ah ha! There is the problem. Mac, being the wonderful machines that they are, can read a lot more formats than Windows boxes can. They can read and write to the various Mac formats of course and they can read and write to FAT formatted volumes (DOS format). However NTFS format is a Windows format that Macs only have READ access. So those drives show up and can be accessed just fine by the Mac to read or copy off ot. However there is NOT any write access to NTFS volumes.

    So your problem is you are trying to write to a read only volume. If you want to continue to use the external drive on the Mac, it will need to be reformatted. Use Mac format if you will only use it on the Mac or use DOS format if you think you might be swapping it between Mac and Windows computers.

    Patrick
  • Greg Metzger Level 1 Level 1 (0 points)
    ok that all makes sense....how do i go about reformatting the hard drive?
  • PT Level 7 Level 7 (20,880 points)
    First, you need to get anything on it that is not backed up elsewhere. So copy anything on it to your Mac's hard drive that you need to keep.

    Second, Utilities -> Disk Utility, then click on the hard drive when it shows up (click the top level of the drive since it will often show up as a drive and a volume under it. You want to select the whole drive). Pick the erase tab. Now pick the format. Normally you will pick Mac Format (journaled) but if you think you may want to be able to plug the drive into Windows machines as well, pick the "DOS" option. Then do it.

    Patrick
  • Greg Metzger Level 1 Level 1 (0 points)
    bingo..thanks dude...i guess your not half bad even though your from boston and are prbly a sox fan..that did the trick though....much appreciated
  • PT Level 7 Level 7 (20,880 points)
    You are welcome. Ya a Sox fan and a Bruins fan (in case you are one of the Devils people.

    Take care,
    Patrick