Problem printing 11x17 from Adobe Acrobat

Welcome to Apple Discussions,

A few things…
Is the 11x17 (tabloid) paper tray loaded in the printer?
Try going to Page Setup, select your printer, and then change the Paper size to Tabloid or 11x17

If you are trying to print the entire 11x17 on 8.5x11 paper… in the Acrobat print window, to the left of the Preview, click the Page scaling pop-down button and select Fit to printable area. (Notice that the preview will show the image of the page and the dimensions of your paper)

Hope this helps.

+"the preview shows 11x17 but what prints out is just part of the image on letter size paper."+

This implies that the printer is choosing the letter size paper. Is the 11x17 paper in a tray or in the manual feed slot? Either way, you might need to tell the printer, i.e., Paper Feed option when clicking on Copies & Pages button.

So underneath the Preview window are the dimensions...

Document: 11 x 17 in
Paper: 11 x 17 in

or does it say Paper: 8.5 x 11 in?

One other alternative is to try printing with the Preview application. (Sometimes that works and vice versa.)

+"The preview says 11x17 for document and paper. I set 11x17 paper for the the paper feed, but when it gets to the printer it prints the partial image on 8.5x11."+

For some reason it's still choosing the 8.5 x 11 paper (tray). If the printer has multiple trays for the different size papers, see if the correct tray is selected in the Paper Feed options which is found by clicking on the Copies & Pages button. If that is/was correct then try pulling the letter size tray out to possibly force the printer to use the other tray. If the issue persists, try selecting manual feed in the Paper Feed option and place the 11x17 paper in the manual feed slot of the printer.

+"When I try to select preview it says it is not supported"+

What I meant is to use the Preview application/software/program that is in the Applications folder NOT the Preview button in the Print window.

The PDF doc could be the problem...might you ask the originator to make a new PDF?

Perhaps you might try placing the PDF into Quark and print from Quark?

Or, opening the PDF in PhotoShop...

Good luck!

To add to my previous post about the PDF being the possible problem... the creator of it could be working in layers and set viewing of all layers but printing of only specific layers. This could explain why only a section printed on the 11 x 17 paper.