Radio Stations All Gone

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Level 1

75 points

Radio Stations All Gone

I recently updated to iTunes 7.7.1 and now when I go to "Radio", it shows no radio stations at all. The list is totally blank. I can't find any way to refresh the list either (I'm sure previous versions had a Refresh list button...) Any suggestions on how to get radio stations back? Thanks.

Mac Pro Quad 3.0 GHz, Mac OS X (10.5.4)

Posted on Aug 7, 2008 8:13 AM

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Answer 1

Spinach Author

Level 1

75 points

Aug 8, 2008 10:59 AM in response to Spinach

OK, I'll partially answer my own question... I've discovered that Radio doesn't work behind a firewall and/or with proxies, which causes the list to show up empty. I'm inside a corporate firewall and have to use proxies to connect to the Web. As there are no apparent provisions for this in iTunes, it's a no-go. Does anyone know how to get Radio in iTunes to work behind a firewall and/or with proxy servers? What port/protocol does it use? Thanks.

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Answer 2

Chris CA

Level 10

82,440 points

Aug 8, 2008 11:05 AM in response to Spinach

The ports are probably blocked by IT dept & company policy.

-> "Well Known" TCP and UDP ports used by Apple software products

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Answer 3

Spinach Author

Level 1

75 points

Aug 8, 2008 11:11 AM in response to Chris CA

Thanks - that's probably right. The strange thing is, now that I have the list of Radio stations (by using an external Internet connection), I can actually connect to some of them and listen (within the firewall). The problem was that I wasn't able to get the list to begin with.

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