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Kat2007 Level 1 Level 1 (0 points)
I am trying to watch the live webcasts from the CBC website on my computer. A small popup comes up with the intro and a window is behind it where the webcast would be shown, but I get a quicktime message that pops up that says URL is not valid. Does anyone know what I can do to resolve this issue.

imac 2.4ghz intel core 2 duo 2 gb ram 500gb hd, Mac OS X (10.4.10)
  • 1. Re: Can't play live webcast from CBC website
    MJStilwell Level 1 Level 1 (0 points)
    Unfortunately you need to use RealPlayer or WMV for the CBC website; can't remember which. QT does not work because CBC seems reluctant to port for it.
  • 2. Re: Can't play live webcast from CBC website
    QuickTimeKirk Level 8 Level 8 (48,115 points)
    The file format used is Windows Media Player and modern Mac machines must install http://flip4mac.com to view most of these formats via QuickTime.
  • 3. Re: Can't play live webcast from CBC website
    Kat2007 Level 1 Level 1 (0 points)
    Yeh, it tells you that on the video help on the site and I have flip for mac installed. I find it weird that they tell you that it is an invalid url. Oh well, if anyone else can help, please do
  • 4. Re: Can't play live webcast from CBC website
    TopoTone Level 4 Level 4 (1,255 points)
    Kirk's correct. Flip4Mac handles most WMV content on the web. If you're finding that video does not play, then it's possible that particular site has used a non standard method to make it available. In these cases, it's necessary to bombard the site with requests to make it compliant with, at least, Flip4Mac, and in general, Macs.
    BTW, I wasn't quite sure what CBC is, but found the Canadian Broadcasting site and I was able to view video there. It was in a Flash format, so WMV considerations were not a problem.
    Possibly you can post an exact location to test your issue.
  • 5. Re: Can't play live webcast from CBC website
    Kat2007 Level 1 Level 1 (0 points)
    Here is the link. When you click the watch live video that is available, a popup comes up with a preview and then it gives me a quicktime alert that says the url is not valid. http://www.cbc.ca/olympics/livevideo
  • 6. Re: Can't play live webcast from CBC website
    TopoTone Level 4 Level 4 (1,255 points)
    I think it was going to work fine on my Mac. I have a custom color applied to the background of anything coming in which will use Flip4Mac. This allows me to verify that F4M is working. That color appeared, and I could see the play bar appear at the bottom, but the message, "sorry but this video is not available in your area". It didn't say invalid URL, so I suspect they have other restrictions about viewing content from different places on the planet. I can't remember now, but have you made sure your F4M is up to date? Go into it's prefs and click on the update tab.
  • 7. Re: Can't play live webcast from CBC website
    sherer22 Level 1 Level 1 (10 points)
    I'm having the same problem as Kat2007. I have the latest version of F4M, and have successfully used it for dozens of other WMV files on other websites.

    I tried to access the CBC Olympic coverage on three different MACs, and also tried using Firefox as well as Safari - same result. aspx- labelled file pops up, briefly shows the first few seconds of the video, and then the "URL is not valid" window pops up, and the stream terminates.

    I think CBC has simply screwed up on this. There is some technical constraint in the file/stream that need to be modified. Mac users need to bombard the CBC with messages about this.
  • 8. Re: Can't play live webcast from CBC website
    Klaus1 Level 8 Level 8 (44,480 points)
    It is a reasonable bet that CBS, CBC or whomseover get their live video from that provided by China.

    If you go direct to the live broadcasts provided by China, look at the system requirements they state: Windows only.

    I used their email link to ask/complain why Mac users were being discriminated against. Unsurprisingly I did not get a reply!

    I blame China!
  • 9. Re: Can't play live webcast from CBC website
    digitaldevil3 Level 1 Level 1 (0 points)
    Same problem here. Tried everything I could think of. Sent an angry message to CBC yesterday-- no reply. Guess I'll be sittin this Olympics out, anyway the events my cousin's competing in that I wanted to see are over. Foiled again by the CBC. Big surprise.
  • 10. Re: Can't play live webcast from CBC website
    overcomingtheodds Level 1 Level 1 (0 points)
    I'm having the exact same issue, but what's making me mad is the fact I actually got it to work yesterday and this morning.

    I am using the latest Flip4Mac, opening with QT, and I selected the automatically play option in System Prefs (Flip4Mac pane)

    I was able to watch all of 2 different volleyball matches, and 1 badminton match.

    I tried many browsers, and played with settings, and yet I still get that annoying "Not a valid URL" message.

    This ****** me off since I can't get Olympics any other way.
  • 11. Re: Can't play live webcast from CBC website
    Kat2007 Level 1 Level 1 (0 points)
    I changed my f4m settings to just play in the plug in instead of opening QT. It will now play that intro for me but then stops so it still isn't streaming the live video. Oh well. I hate to give up but this must be a cbc screw up. If anyone can solve the problem please let me know how you make out!
  • 12. Re: Can't play live webcast from CBC website
    boksey Level 3 Level 3 (740 points)
    I started another post on this topic last night. I also wrote the CBC about the problem and I received a very prompt response from them. It's not too encouraging, but you may be interested to see how they are thinking the issue through at this point:

    http://discussions.apple.com/thread.jspa?messageID=7835485#7835485


    Let's see if we can get this to work, before the closing ceremonies!

    Good luck to us all,
    John
  • 13. Re: Can't play live webcast from CBC website
    overcomingtheodds Level 1 Level 1 (0 points)
    The farthest I got was getting a black or white screen while the video is playing, but no sound is heard either. This is right after the CBC Olympics intro.
  • 14. Re: Can't play live webcast from CBC website
    Kat2007 Level 1 Level 1 (0 points)
    Well, I had posted earlier that I changed my f4m setting to play in plug in and not open quick time and it plays the intro but then a black screen. It is not buffering or anything just a black screen. So...I am still out of luck. Hopefully something will get worked out - like you said, before the closing ceremonies.
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