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Airport Express Reset Button

1602 Views 3 Replies Latest reply: Aug 10, 2008 9:54 AM by CarolineEK RSS
CarolineEK Calculating status...
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Aug 9, 2008 3:04 PM
I understand how to do a soft reset on my Airport Express, but I have used just about everything around my house (paperclip, pushpin, safety pin, bobby pin, ball point pen and a nail) and I can't think of what else to do. No matter how long or hard I press the reset button in, the light never changes indicating reset mode. I forgot my password and have no way of logging in. Any suggestions would be very helpful. Thank you.
PowerBook G4 12", Mac OS X (10.4.11)
  • w7ox Level 4 Level 4 (2,385 points)
    Currently Being Moderated
    Aug 9, 2008 4:36 PM (in response to CarolineEK)
    Try unplugging it and plugging it back in.

    Can you access it with Airport Utility without the password?

    Phil
    MacBook Original (Black), Mac OS X (10.5.4), Dell WinXP Desktop ; Original iPhone w/2.0
  • rdalem Level 1 Level 1 (50 points)
    Currently Being Moderated
    Aug 10, 2008 5:15 AM (in response to CarolineEK)
    The AE must be plugged into AC power for the hard reset to function. Use a paper clip or a small pin punch and press button (the recessed button, not the matching cosmetic spot) for about 5 seconds until amber light starts blinking.

    It may take awhile to show up in airport utility as a "default mode" unit.
    Dome iMac, MacBook, MacBook Pro, Mac OS X (10.5.4), 3 Airport Expresses & Time Capsule

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