Adding a contact photo to a contact on iPhone breaks ActiveSync to Exchange
This is a weird one... I have a user who has an original iPhone, we just upgraded her to 2.0 a week ago. She noticed that she lost her contact photos when we replaced her contacts with those stored on exchange. She added them back to the contacts on the phone and everything appeared fine. The problem came when she went to add an email address to a contact (which had a photo). It did not update on the iPhone.
Adding a contact on the iphone synced, and modifying a contact that did not have photo synced. Modifying a contact on the computer (one which was not syncing to phone) synced to webmail, so that part of the sync (desktop to exchange) was working. If you remove the picture, it starts syncing again. Issue persists in 2.0.1.
I will test on a iPhone 3G tomorrow and see if the problem persists on all phones and exchange accounts. Can anyone verify this on their setup? If it is not a problem for you are you using exchange 2007?
Thanks!
Setup:
Exchange 2003 SP2
Entourage 2004
First Gen 8GB iPhone
Workaround:
Either remove photos, or disable active sync for contacts, enable syncservices to sync to OS X address book, and sync via cable.
Adding a contact on the iphone synced, and modifying a contact that did not have photo synced. Modifying a contact on the computer (one which was not syncing to phone) synced to webmail, so that part of the sync (desktop to exchange) was working. If you remove the picture, it starts syncing again. Issue persists in 2.0.1.
I will test on a iPhone 3G tomorrow and see if the problem persists on all phones and exchange accounts. Can anyone verify this on their setup? If it is not a problem for you are you using exchange 2007?
Thanks!
Setup:
Exchange 2003 SP2
Entourage 2004
First Gen 8GB iPhone
Workaround:
Either remove photos, or disable active sync for contacts, enable syncservices to sync to OS X address book, and sync via cable.
MacBook Pro, Mac OS X (10.5.4)