new internet provider, now mail won't work

I recently moved to a new city and have switched from Sympatico as my internet provider, to Eastlink. Since the switch I cannot send mail from the Mail program.
Neither one of my email accounts is a sympatico based account (one is gmail, one is a work address with a smaller provider), but I'm wondering if the switch could be the issue since I've never had problems before. I have run a connection doctor and the only account the comes up with a problem is the W3 Connex service provider, both the gmail outgoing and incoming mail server claimed to be working fine (but still I cannot send msg with this address).
Do I need to set up my SMPT server to correspond with my new service provider or with the email providers? This is really frustrating as I cannot send anything with my work address and have to log on to Gmail's web page to send anything with that address...
What the **** is going on?

Mac OS X (10.4.11)

Posted on Aug 12, 2008 10:29 AM

Reply
2 replies

Aug 12, 2008 11:13 AM in response to Erynn

For every new internet provider, if you want unauthenticated e-mail sending you usually must use the internet provider's own SMTP server. Most internet service providers these days don't allow third party SMTP servers without some form of authentical and/or special port addressing. If you have a particular sendmail server you want to use regardless of your location, check with the owner of that server whether they use port 587 or 2626 and use e-mail address and your e-mail password to do password authentication into that server. That will allow you to use it anywhere. The primary reason they do this is to avoid being blamed for spam.

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new internet provider, now mail won't work

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