There was a communication error during your chat (-8)

My friend on a Windows Vista computer running AIM 6.8 cannot video chat with me. I have the newest version of iChat, Version 4.0.5 (608). I tried opening up ports 16393-16402 on my 2Wire HomePortal, but that didn't work. I tried connecting to iChat through port 446 instead of the default port 5190.

I can go to Meebo and video chat with her successfully but I can't use iChat. If I send her an invitation, it says she declined my request when she actually accepted it. When she sends me one, I receive the message "There was a communication error during your chat" and an option to send the error log to Apple.

She can video chat with other people with the same version of iChat as me on the same computer model as me. I have my Sys Preferences to allow all incoming requests. It appears to be error -8, which I understand to be a port error.

Here's the error log:

Date/Time: 2008-08-13 17:16:17.542 -0400
OS Version: 10.5.4 (Build 9E17)
Report Version: 4

iChat Connection Log:
2008-08-13 17:16:05 -0400: AVChat started with ID 0.
2008-08-13 17:16:05 -0400: 0x189ef7c0: State change from AVChatNoState to AVChatStateWaiting.
2008-08-13 17:16:05 -0400: smurffnationn: State change from AVChatNoState to AVChatStateInvited.
2008-08-13 17:16:09 -0400: 0x189ef7c0: State change from AVChatStateWaiting to AVChatStateConnecting.
2008-08-13 17:16:09 -0400: smurffnationn: State change from AVChatStateInvited to AVChatStateConnecting.
2008-08-13 17:16:14 -0400: 0x189ef7c0: State change from AVChatStateConnecting to AVChatStateEnded.
2008-08-13 17:16:14 -0400: 0x189ef7c0: Error -8 (Did not receive a response from 0x189ef7c0.)
2008-08-13 17:16:14 -0400: smurffnationn: State change from AVChatStateConnecting to AVChatStateEnded.
2008-08-13 17:16:14 -0400: smurffnationn: Error -8 (Did not receive a response from 0x189ef7c0.)

Video Conference Error Report:
66.460390 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
[]
68.463003 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
[]


Video Conference Support Report:
64.460384 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:5061 SIP/2.0
Via: SIP/2.0/UDP sip:57344;branch=z9hG4bK58f20a6d0945767b
Max-Forwards: 70
To: "u0" <sip:user@rip:5061>
From: "0" <sip:user@lip:16402>;tag=1836964262
Call-ID: 0d53977e-697d-11dd-a3ea-cb6cb5834012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:57344>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 729

v=0
o=Ryan 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2100
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 57344 RTP/AVP 110 121 12 3 0
a=rtcp:57344
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1953772635
m=video 57344 RTP/AVP 123 126 34
a=rtcp:57344
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 57344 VIDEO 57344
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:868704196
]
[]
64.961241 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:5061 SIP/2.0
Via: SIP/2.0/UDP sip:57344;branch=z9hG4bK58f20a6d0945767b
Max-Forwards: 70
To: "u0" <sip:user@rip:5061>
From: "0" <sip:user@lip:16402>;tag=1836964262
Call-ID: 0d53977e-697d-11dd-a3ea-cb6cb5834012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:57344>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 729

v=0
o=Ryan 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2100
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 57344 RTP/AVP 110 121 12 3 0
a=rtcp:57344
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1953772635
m=video 57344 RTP/AVP 123 126 34
a=rtcp:57344
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 57344 VIDEO 57344
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:868704196
]
[]
65.963066 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:5061 SIP/2.0
Via: SIP/2.0/UDP sip:57344;branch=z9hG4bK58f20a6d0945767b
Max-Forwards: 70
To: "u0" <sip:user@rip:5061>
From: "0" <sip:user@lip:16402>;tag=1836964262
Call-ID: 0d53977e-697d-11dd-a3ea-cb6cb5834012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:57344>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 729

v=0
o=Ryan 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2100
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 57344 RTP/AVP 110 121 12 3 0
a=rtcp:57344
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1953772635
m=video 57344 RTP/AVP 123 126 34
a=rtcp:57344
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 57344 VIDEO 57344
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:868704196
]
[]
66.461849 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:5061 SIP/2.0
Via: SIP/2.0/UDP sip:57344;branch=z9hG4bK60fa2f491d20bee2
Max-Forwards: 70
To: "u0" <sip:user@rip:5061>
From: "0" <sip:user@lip:16402>;tag=1084880099
Call-ID: 0e855e2a-697d-11dd-a3ea-e884668b4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:57344>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 729

v=0
o=Ryan 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2100
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 57344 RTP/AVP 110 121 12 3 0
a=rtcp:57344
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1953772635
m=video 57344 RTP/AVP 123 126 34
a=rtcp:57344
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 57344 VIDEO 57344
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:868704196
]
[]
66.962858 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:5061 SIP/2.0
Via: SIP/2.0/UDP sip:57344;branch=z9hG4bK60fa2f491d20bee2
Max-Forwards: 70
To: "u0" <sip:user@rip:5061>
From: "0" <sip:user@lip:16402>;tag=1084880099
Call-ID: 0e855e2a-697d-11dd-a3ea-e884668b4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:57344>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 729

v=0
o=Ryan 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2100
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 57344 RTP/AVP 110 121 12 3 0
a=rtcp:57344
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1953772635
m=video 57344 RTP/AVP 123 126 34
a=rtcp:57344
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 57344 VIDEO 57344
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:868704196
]
[]
67.963629 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:5061 SIP/2.0
Via: SIP/2.0/UDP sip:57344;branch=z9hG4bK60fa2f491d20bee2
Max-Forwards: 70
To: "u0" <sip:user@rip:5061>
From: "0" <sip:user@lip:16402>;tag=1084880099
Call-ID: 0e855e2a-697d-11dd-a3ea-e884668b4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:57344>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 729

v=0
o=Ryan 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2100
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 57344 RTP/AVP 110 121 12 3 0
a=rtcp:57344
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1953772635
m=video 57344 RTP/AVP 123 126 34
a=rtcp:57344
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 57344 VIDEO 57344
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:868704196
]
[]


Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
[]
0.438951 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 0 bytes (0 entries).
]
[]
10.584635 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 80 bytes (2 entries).
]
[]
63.339252 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 0 bytes (0 entries).
]
[]
64.401232 @Video Conference/VideoConferenceMultiController.m:1507 type=5 (00000000/0)
[Initiate Conference To User Cert Version: u0 with 80 bytes of connection data.
]
[]


Binary Images Description for "iChat":
0x1000 - 0x23bfff com.apple.iChat 4.0.5 (608) /Applications/iChat.app/Contents/MacOS/iChat
0x2b0000 - 0x31efff com.apple.Bluetooth 2.1 (2.1f17) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x36a000 - 0x4bdfff com.apple.viceroy.framework 363.2.11 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x52c000 - 0x56bfff com.apple.vmutils 4.1 (104) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x58d000 - 0x5a6fff com.apple.frameworks.preferencepanes 12.1 /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x5c0000 - 0x5fafff com.apple.remotedesktop.screensharing 1.0 /System/Library/PrivateFrameworks/ScreenSharing.framework/Versions/A/ScreenShar ing
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0x705000 - 0x736fff com.apple.iChatCommonGUI 4.0.5 (608) /System/Library/PrivateFrameworks/iChatCommonGUI.framework/iChatCommonGUI
0x75f000 - 0x762fff com.apple.BezelServicesFW 1.4.832 /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
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0x15360000 - 0x15369fff com.apple.IOFWDVComponents 1.9.5 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
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0x8fe00000 - 0x8fe2dfff dyld /usr/lib/dyld
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0x900d1000 - 0x901f5fff com.apple.audio.toolbox.AudioToolbox 1.5.1 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x901f9000 - 0x90249fff com.apple.HIServices 1.7.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x903ef000 - 0x903effff com.apple.audio.units.AudioUnit 1.5 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x904d1000 - 0x9052efff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
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0x90545000 - 0x90563fff com.apple.QuickLookFramework 1.3 (170.7) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
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0x907ff000 - 0x9081bfff com.apple.IMFramework 4.0.5 (582) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9081c000 - 0x9083bfff com.apple.ImageIO.framework 2.0.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9083c000 - 0x90860fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x90861000 - 0x90885fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x90886000 - 0x9088dfff libbsm.dylib /usr/lib/libbsm.dylib
0x9088e000 - 0x908b6fff com.apple.shortcut 1 (1.0) /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x908b7000 - 0x908e8fff com.apple.quartzfilters 1.5.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
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MacBook4,1, Mac OS X (10.5.4)

Posted on Aug 13, 2008 2:19 PM

Reply
6 replies

Aug 13, 2008 2:24 PM in response to Doc_Gerbil

This Answer at AIM has recently been changed to include AIM 6.8
http://www.aim.com/helpfaq/starting_out/getstarted.adp#608

MeeBo or MeBeam are the most reasonable options.

Has the PC end tried this http://www.ralphjohns.co.uk/page12.html#_Service ?
Some people do report that they can Video chat to AIM 6.5 or AIM 6.8 but they will need to have done the above on the PC end.

User uploaded file

10:24 PM Wednesday; August 13, 2008

Aug 13, 2008 2:34 PM in response to Doc_Gerbil

You're telling me that even though she can talk to people other than me, the problem as at her end?

The AIM link you linked me to says that iChat and AIM work "Seamlessly" and didn't help.

She isn't good with computers and I can't go over to set up ports at her house so I can't do anything from her end with opening ports.

I'm pretty sure I've isolated the problem to my computer if identical MacBooks on different networks can connect with her but I can't.

Also, she's running Vista, and the link you provided deals with XP.

Message was edited by: Doc_Gerbil

Aug 13, 2008 2:42 PM in response to Doc_Gerbil

A: AIM 6 works seamlessly with AIM 5.9, AOL 9.0 and iChat® services. You can send and receive IMs with your buddies using any of these clients. However, certain advanced features may not work across all clients right now. For example, voice chat with more than two people only works with other AIM 6 users, and video chat will work only between two AIM 6 users at this time.


Read the last bit.

When iChat came out it was just an AIM client and di Text chat only.
IChat 2 came out soon afterwards and it could video chat including to the AIM version on PCs at the time (AIM 5.5)

AIM have since Updated to AIM 5.9 which did (and can in XP at least)
Triton was a Unnumbered Beta on General release that could not
AIM 6.1 which could
AIM 6.5 and then AIM 6.8 that can not.

AIM have changed the Video protocols that it uses and therefore have effectively excluded contact with iChat users.

The AIM SPecs now say

System Requirements:

1. Windows: 2K or higher
2. IE 6.0 or higher
3. 128MB RAM and 512MB for Enhanced IM functionality
4. Macromedia Flash
5. Microphone/speaker or headset for Talk functionality
6. Broadband recommended for Live Video Chat


This implies that they now use Flash to code the Video parts.

By choice iChat will use the H264 Video codec in Quicktime.
It can though fall back on the H263 Codec that was used in AIM 5.9 and iChat 2.x
It seems the newer version of AIM can not do this.

If she can not enable the App as an Exception in her Firewall then a Web Based option is the way to go.

User uploaded file

10:42 PM Wednesday; August 13, 2008

Aug 14, 2008 11:33 AM in response to Doc_Gerbil

XP and Vista both have an Included firewall like th Mac does.

It is Control Panels.

It works on an Application basis like the Firewall in Leopard does.
By Default it only allows Microsoft applications.

For some reason it does not work when the firewall is turned Off Completely.
Applications have to be allowed as Exceptions.

In Brief that is Go to Control Panels
Go to the Firewall and Open it.
Click on the Exceptions tab.
Click the Add Button and Navigate to the app concerned in Program Files (pick the app not it's folder).
If the modem or router can and is doing UPnP then also Click to Enable that in the list.

AS Far as I am aware you can not download AIM 6.1 form the AIM site. I have not heard of another site to get it from.

I have AIM 6.1 working on my MacBook Pro in Bootcamp (XP SP2) with the above Exceptions set.

I have not upgrade to AIM 6.5 or AIM 6.8

AIM 5.9 does to Video.
It needs this doing from message 570 onwards to "Tune" the camera an Mic to the APP as well as the Firewall part.
I have AIM 4.7 For Mac on several of my Boot Disks in My G4/1Ghz Dual and can run it in Jaguar, Panther, Tiger and Leopard.

I am not sure why you can not Video in AIM 5.9 or at least see it can do Video if it has been Installed.
I am also puzzled by the fact AIM for Mac will not Install on the Mac.

There is also Trillian This is a Multiservice client that can do Video to iChat and at least earlier AIM versions (I have not heard anything on AIM 6.5 and 6.8)
The Trial comes free for 7 days with all features but the Pro Version does cost. ($30 I think). Again This needs allowing as an Exception.

User uploaded file

7:33 PM Thursday; August 14, 2008

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