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The Installer could not install some files in "/ HELP!!!

Hi I have a Macbook Pro and I've been trying to install new updated but everytime when it is installing it stops at "The Installer could not install some files in "/" I cannot find a way to fix this problem so can anyone help?

Thank You

Posted on Aug 13, 2008 8:06 PM

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13 replies

Aug 14, 2008 10:35 AM in response to Yeoj17

Your drive may be damaged. Try a more powerful program like Disk Warrior and see if it helps. Otherwise, you may need the drive replaced.

Oct 28, 2008 12:18 AM in response to marc576

Happy to see a solution was found. The posts reminded me to make a note to update my version of Disk Warrior. Time Capsule tends to obscure ones memory and I keep a drive with a basic version of OSX in another room. Can't restore to a bad hard drive.

Just curious. When you were troubleshooting, did you look around the root directory to see if you could see any files inside the hidden system directories? No specific file. If the installer could not find "/" could you?

Dec 21, 2008 11:22 AM in response to ichouinard

I had this same error when installing Updates from Apple and using the FCS 2 install disc (and a 2nd error from the FCS 2 install disc--"Damaged media" error). I tried running a few times and always came back with the error messages.

So all I did was click on MacHD, select Get Info and change ALL of my Sharing & Permissions options to "Read & Write." I tried again and worked fine.

This is why I do not like 10.5, there are so many permission errors.

Jan 13, 2009 12:11 AM in response to Yeoj17

I also had this error on upgrading a g4 1.25 mhz iMac from 10.4.11 to Leopard 10.5.4. Repairing permissions seemed to fix it.

Admittedly I had problems earlier which is why I was trying an upgrade anyway. The imac froze and was coming up with a darwin terminal login prompt on boot. I first tried fsck from the single user command prompt and then disk utility run from my MBP with the G4 in target mode. Both reported the disk was fine no repairs necessary and I was able to get files off no problem.

Assuming I had a system corruption I tried an install of leopard to see if that would restore my Imac. However both upgrade and archive and install failed with the error the "installer couldn't install some files in /volumes/imac-125" and ironically "please contact the software manufacturer for assistance"!

What fixed it for me was to use disk utilities from the Leoprd installer disk and choose repair permissions. I noticed lots of permissions were repaired even though the 10.4 sytem disn't seem to find any problems
then I tried another install and touch wood with about 1 minute to go it seems fine.

So in case this helps anyone else try repairing permissions. If fsck or the 10.4 disk utility doesn't find any problems perhaps try with the Leopard disks?

Anyway I seem to have upgraded ok to Leopard and it boots now and runs so it worked for me

The Installer could not install some files in "/ HELP!!!

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