3 Replies Latest reply: Sep 26, 2008 12:48 AM by Nik Hisham
aaditotjo Level 1 Level 1 (0 points)
When i manually open software updater and check for updates, it says "new updates are ready for your computer" but there is nothing to install. (There are no updates displayed), and the INSTALL button is grayed out.

How do i install the updates?

Macbook pro 15 inch, Mac OS X (10.5.4), Brand new (4 weeks)
  • Kappy Level 10 Level 10 (259,935 points)
    No guarantees, but try this:

    Repairing the Hard Drive and Permissions

    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.

    If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
  • Nik Hisham Level 1 Level 1 (0 points)
    Hi,

    I'm now experiencing this same problem. If you've managed to fix it, do share the solution.

    Thank you.
  • Nik Hisham Level 1 Level 1 (0 points)
    If anyone is still looking for an answer for this, here it is.

    Apparently, for my case, it was the cache files that were corrupted, which screwed up the Software Updater. To fix it, just delete all the files in ~/Library/Caches/com.apple.SoftwareUpdate

    Note that ~ is your home directory.

    Hope this helps a whole bunch of people.