Purchased music gone from iPhone?

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Purchased music gone from iPhone?

hi

ok, so, i just bought some new music from itunes over iphone 3g this morning, and i thought it'd be a good idea to create a playlist with it all (purchased music)

i see my recently purchased music is in it, however, music that i bought only a few days ago isn't on my iphone anymore, and nor is it on my itunes on my sync computer.

it shows up under account purchases but i can't find it anywhere...and yes i've used spotlight etc, it's the not being on my iphone bit thats worrying me. i use manual sync so nothing can be deleted without my decision right?

any help apprecciated thanks guys

macbook, Mac OS X (10.5.4), iphone 3g

Posted on Aug 14, 2008 5:50 AM

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Answer 1

Aug 14, 2008 5:56 AM in response to jefflyall94

Did you try iTunes > File menu > Transfer purchases from...?

If they are in your purchase history on your iTunes account, you can use the Report a Problem link.

Here's the Apple kbase article on lost iTunes music purchases (which includes an email contact link):

http://www.apple.com/support/itunes/store/lostmusic/

Hope this helps...

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Answer 2

jefflyall94 Author

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Aug 14, 2008 6:01 AM in response to neuroanatomist

thanks very much, that has copied the (whats left) music to my itunes, however the remaining music is just nowhere to be found.

i get the feeling it's gone and without my consent. my first time with legal downloaded music (itunes plus too!) and it's a massive hassle and looks like some of it is even gone.

yeah it was dead easy to get from the store on iphone....but crikey....now it's gone. fantastic

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Answer 3

Aug 14, 2008 6:05 AM in response to jefflyall94

Odd indeed, but there have been reports of this since the inception of the iTunes WiFi Music Store. Apple is generally quite good about restoring lost music if you use the report a problem link - they'll send you a link to re-download the missing song(s) for free.

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Answer 4

jefflyall94 Author

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Aug 14, 2008 6:05 AM in response to neuroanatomist

seems to be the case

thanks for your help! 🙂

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