light leakage = dust problem

I posted an earlier post about exchange my iPhone on the account of 8 times, and my end result is a light leakage, and hopeful train of thought that apple will address this issue.

so with everything said lots of people are reporting light leakages on the left side of their iphones... I'm fairly certain this is due to a mis glueing of the screen to the chrome bezel...

other's are noticing small specks of dust, including myself, that have shown up under their screen.

I think the dust gets in here due to the light leakage... SOOO can people who have dust problems under their screen try something for me? Go into a bathroom, or dark place, turn off the light and put your brightness to full, if you notice on the left side of the screen light leaking through please report back to this forum.

if we get enough people to notice this, and to say something about it, it will help to get apple to fix it, from there we can all exchange our phones for new and improved ones! that is... if they fix it.

Macbook intel Core 2 Duo, Mac OS X (10.4.8)

Posted on Aug 14, 2008 3:01 PM

Reply
14 replies

Aug 14, 2008 3:26 PM in response to Timthedj

The dust under the screen is not the cause of this slight gap between the screen and bezel. The screen is sealed to the back of the glass with a foam surround. The gasket around the screen would be for water resistance. I would be concerned about that due to the gap.

I have an iPhone taken apart in front of me right now and can confirm the dust theory is not correct. The dust would be due to a poorly fitting foam LCD surround. The light leakage would be to a poorly fitted rubber gasket around the glass or possiby the glass not fitted properly, to try and correct this just get a suction cup stick it to the screen then loosen the 2 screws at the dock and tweak the screen to minimize the gap, you will probably noticethe gasket it thinner on the side without the leakage due to it being more compressed, it should expand once the pressure is relieved.

Aug 14, 2008 3:50 PM in response to Zammit

@ zipidy it depends, on the one before my recent phone, it wasn't too noticable i had to move it around to see it, on my most recent i can see it when the phone is directly in front of me.

@ zammat, i would love to do that, and i believe you as you can confirm the dust theory. However, when un screwing the screws at the bottom of the phone, doesn't that void the warranty, and is it really that easy to just suction cup the screen and move it around once the screws are out?

Nov 11, 2008 1:36 PM in response to Timthedj

Anyone with dust in the screen should take it back to the Apple stores and get it replaced. I had light leakage as usual on the left side, and I took it in this morning to the store. They said the light leakage is "within spec" but they exchanged it for me due to another issue (the rubber gasket at the top was squished and wavy and collecting dust). So it seems they are brushing the light leaking under the rug, but they will replace for dust.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

light leakage = dust problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.