Are you kidding me? tend to complain? I've restored my iTouch more than 20x in the past 5 days. What is there NOT to complain about? Apple has offered NO help, the iTouch is absolutely USELESS for storing data since it's more likely to get lost. As soon as 1 app locks, it's restore time, and you can be sure that all the settings and data will be lost.
I have a recommendation for you. There is one device that has given me ZERO problems. It's called a Nokia n810. If you don't need all the features of the n810, like GPS, cam, slide out keyboard, then go for the n800. Either one is a much better bet than the iTouch or iPhone. Currently, of all the gadgets and portable devices I own (I even own a Treo 650 and HP IPAQ, as well as a DS, and PSP, need I go on?), The iTouch is by far the MOST unreliable device I have ever owned. Period.
Think that's bull? read through this forum, and you'll get the picture.