5 Replies Latest reply: Aug 24, 2008 3:37 AM by Jamie I Davies
Alijos Level 1 (0 points)
I installed itunes on my computer and started a software update on my ipod - now all i have is a screen with a usb cable and itunes logo on my touch. don't know how to get rid of this. please help

ipod touch 8gb, Windows XP
  • Cameron the Conqueror Level 1 (30 points)
    Most likely, something went wrong during the software update. If you connect the iPod to the computer, does it show up in iTunes?

    If yes, then a restore is probably the easiest and the best way to reset your iPod and fix this bug.

    If it does not, put the iPod into DFU mode. First, connect the iPod to the computer. Turn the iPod fully off, then hold the power and center button for exactly 10 seconds. Then, release the power button, keeping the center button pressed. If you do it right, NOTHING will be on the Touch's screen, and iTunes will tell you it sees an iPod that must be restored. Hit restore, and that should fix it.

    Hope this helps,

  • Alijos Level 1 (0 points)
    Hi. Ipod does not show up in itunes. i tried what you suggested but ipod is still not showing up in itunes. Where does it say that there is an ipod that needs restored?
  • Alijos Level 1 (0 points)
    Hi. I got it sorted. I did what you suggested then uninstalled everything to do with itunes, then reinstalled. Was then able to restore.

    Thanks for your help
  • John45672 Level 1 (0 points)
    If you restore it, does it delete all of the songs on the Ipod?
  • Jamie I Davies Level 1 (80 points)
    Yes, a Restore deletes all the Songs, Videos, Photos, Podcasts etc and puts it back to Factory Defaults. All settings will be lost.