Safari hangs on new tab opening

Question

Level 2

424 points

Safari hangs on new tab opening

I'm afraid I have to add to the list of problems with Safari for Mac. For the past few days Safari has hung on me when a new tab is opened by another application, or when I shortcut to a new tab. I have followed most of the tips in this forum but it still happens. The crash report I got just now after I created a new account and opened safari then opened a new tab is VERY long. This is the first problem I've had with safari in years. Any tips from the experts welcome!

Phil

iMac, Mac OS X (10.5.3)

Posted on Aug 15, 2008 4:00 PM

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Answer 1

Mulder

Level 6

8,990 points

Aug 16, 2008 9:50 AM in response to Phil Chappell

You need to post the crash report; the Header section, the section for the actual thread that crashed, and the Binary Images section.

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Answer 2

Phil Chappell Author

Level 2

424 points

Aug 16, 2008 4:04 PM in response to Mulder

I tried with the original post but was given an error message because the message was too long. I have posted the error report at

http://www.evernote.com/Home.action#Thumbs%2Fnotebook%3A%22iMac%22

Cheers,

Phil

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Answer 3

Mulder

Level 6

8,990 points

Aug 16, 2008 4:23 PM in response to Phil Chappell

Sorry, but that link is only for you; nobody else can access it. You need to post the crash report in your topic. It didn't work before because you were trying to post the whole thing, which we don't need. We only need:

• Header
• The section for the Thread that actually crashed (which is listed near the bottom of the header)
• The section farther down labeled "Binary Images".

Skip the rest.

Mulder

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Answer 4

Phil Chappell Author

Level 2

424 points

Aug 16, 2008 4:44 PM in response to Mulder

OK - that was supposed to be a public notebook. I've pasted the info below, but can't find a section called Binary Images, unless the section I've included is it.

Date/Time: 2008-08-16 08:38:22 +1000
OS Version: 10.5.4 (Build 9E17)
Architecture: i386
Report Version: 4

Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Version: 3.1.2 (5525.20.1)
Build Version: 1
Project Name: WebBrowser
Source Version: 55252001
Parent: launchd [17251]

PID: 17282
Event: hang
Time: 7.22s
Steps: 43

Process: Safari [17282]
Path: /Applications/Safari.app/Contents/MacOS/Safari

ADDRESS BINARY
00001000 /Applications/Safari.app/Contents/MacOS/Safari
0017b000 /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
001a1000 /Library/InputManagers/GrowlSafari/GrowlSafariLoader.bundle/Contents/MacOS/Grow lSafariLoader
00400000 /Library/InputManagers/Inquisitor/Inquisitor.bundle/Contents/MacOS/Inquisitor
00405000 /Library/InputManagers/Inquisitor/Inquisitor.bundle/Contents/Resources/Inquisit orCore.bundle/Contents/MacOS/InquisitorCore
00438000 /Library/InputManagers/Safari AdBlock/Safari AdBlock.bundle/Contents/MacOS/Safari AdBlock
0044e000 /Library/InputManagers/GrowlSafari/GrowlSafariLoader.bundle/Contents/PlugIns/Gr owlSafari.bundle/Contents/MacOS/GrowlSafari
005aa000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
006df000 /usr/lib/libcurl.3.dylib
00714000 /Library/InputManagers/Safari AdBlock/Safari AdBlock.bundle/Contents/MacOS/../Frameworks/RegexKit.framework/Versions/A/Regex Kit
00765000 /Library/InputManagers/GrowlPhoto/GrowlPhoto.bundle/Contents/MacOS/GrowlPhoto
0076e000 /Library/InputManagers/GrowlSafari/GrowlSafariLoader.bundle/Contents/PlugIns/Gr owlSafari.bundle/Contents/Frameworks/Growl.framework/Growl
12a90000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
153c2000 /Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
15618000 /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
c0000000 /Library/InputManagers/GrowlPhoto/GrowlPhoto.bundle/Contents/MacOS/../Framework s/Growl.framework/Versions/A/Growl

Thread id: 7450ba0
User stack:
43 ??? [0xba4d6]
43 _NSApplicationMain + 574 (in AppKit) [0x93a57030]
43 -[NSApplication run] + 795 (in AppKit) [0x93a89df3]
43 ??? [0x86be]
43 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (in AppKit) [0x93a90db8]
43 __DPSNextEvent + 657 (in AppKit) [0x93a91505]
43 _BlockUntilNextEventMatchingListInMode + 106 (in HIToolbox) [0x92095a31]
43 _ReceiveNextEventCommon + 374 (in HIToolbox) [0x92095bbd]
43 _RunCurrentEventLoopInMode + 283 (in HIToolbox) [0x92095da4]
43 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x9487ecf8]
43 _CFRunLoopRunSpecific + 4469 (in CoreFoundation) [0x9487eb45]
43 _NSFireDelayedPerform + 382 (in Foundation) [0x95ace95e]
43 ??? [0x5d695]
43 ??? [0x1681e]
43 ??? [0x5d262]
43 semaphore_wait_signaltrap + 10 (in libSystem.B.dylib) [0x927d84ee]

Thread id: 7440998
User stack:
43 threadstart + 34 (in libSystem.B.dylib) [0x928095b2]
43 _pthreadstart + 321 (in libSystem.B.dylib) [0x928096f5]
43 __ZN7WebCore12IconDatabase22iconDatabaseSyncThreadEv + 181 (in WebCore) [0x9089f885]
43 __ZN7WebCore12IconDatabase18syncThreadMainLoopEv + 239 (in WebCore) [0x908e711f]
43 __semwaitsignal + 10 (in libSystem.B.dylib) [0x927df68e]

Thread id: 7446c80
User stack:
43 threadstart + 34 (in libSystem.B.dylib) [0x928095b2]
43 _pthreadstart + 321 (in libSystem.B.dylib) [0x928096f5]
43 __Z22CFURLCacheWorkerThreadPv + 396 (in CFNetwork) [0x95018a32]
43 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x9487ecf8]
43 mach_msgtrap + 10 (in libSystem.B.dylib) [0x927d84a6]

Thread id: 6f24208
User stack:
43 threadstart + 34 (in libSystem.B.dylib) [0x928095b2]
43 _pthreadstart + 321 (in libSystem.B.dylib) [0x928096f5]
43 __NSThread__main_ + 308 (in Foundation) [0x95a99ac4]
43 -[NSThread main] + 45 (in Foundation) [0x95a99f1d]
43 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320 (in Foundation) [0x95afd460]
43 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x9487ecf8]
43 mach_msgtrap + 10 (in libSystem.B.dylib) [0x927d84a6]

Thread id: 74405d0
User stack:
43 threadstart + 34 (in libSystem.B.dylib) [0x928095b2]
43 _select + 10 (in libSystem.B.dylib) [0x928285e2]

Thread id: 6b64b58
User stack:
43 threadstart + 34 (in libSystem.B.dylib) [0x928095b2]
43 _pthreadstart + 321 (in libSystem.B.dylib) [0x928096f5]
43 __NSThread__main_ + 308 (in Foundation) [0x95a99ac4]
43 -[NSThread main] + 45 (in Foundation) [0x95a99f1d]
43 -[RKThreadPool workerThreadStart:] + 436 (in RegexKit) [0x72defa]
43 _RKFastConditionLock + 663 (in RegexKit) [0x724961]
43 semaphore_wait_signaltrap + 10 (in libSystem.B.dylib) [0x927d84ee]

Thread id: 744f4f0
User stack:
43 threadstart + 34 (in libSystem.B.dylib) [0x928095b2]
43 _pthreadstart + 321 (in libSystem.B.dylib) [0x928096f5]
43 __NSThread__main_ + 308 (in Foundation) [0x95a99ac4]
43 -[NSThread main] + 45 (in Foundation) [0x95a99f1d]
43 -[RKThreadPool workerThreadStart:] + 436 (in RegexKit) [0x72defa]
43 _RKFastConditionLock + 663 (in RegexKit) [0x724961]
43 semaphore_wait_signaltrap + 10 (in libSystem.B.dylib) [0x927d84ee]

Thread id: 6e242e8
User stack:
43 threadstart + 34 (in libSystem.B.dylib) [0x928095b2]
43 _pthreadstart + 321 (in libSystem.B.dylib) [0x928096f5]
43 __NSThread__main_ + 308 (in Foundation) [0x95a99ac4]
43 -[NSThread main] + 45 (in Foundation) [0x95a99f1d]
43 ??? [0x5c640]
43 -[NSRunLoop(NSRunLoop) run] + 84 (in Foundation) [0x95ada5c4]
43 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213 (in Foundation) [0x95ace4a5]
43 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x9487ecf8]
43 _CFRunLoopRunSpecific + 4469 (in CoreFoundation) [0x9487eb45]
43 _NSFireTimer + 147 (in Foundation) [0x95ace553]
43 ??? [0x5c8e2]
43 ??? [0x5cd76]
43 ??? [0x5bafa]
43 -[NSImage compositeToPoint:operation:] + 149 (in AppKit) [0x93b93ab7]
43 -[NSImage compositeToPoint:fromRect:operation:] + 63 (in AppKit) [0x93b93b02]
43 -[NSImage _composite:delta:fromRect:toPoint:] + 5060 (in AppKit) [0x93b94ecd]
43 -[NSCachedImageRep _drawFromRect:toRect:operation:alpha:compositing:flipped:ignoreContext:] + 456 (in AppKit) [0x93b95b9a]
43 -[NSCachedImageRep pixelsWide] + 45 (in AppKit) [0x93b96407]
43 -[NSCachedImageRep _computeParams] + 75 (in AppKit) [0x93b9647b]
43 -[NSCachedImageRep window] + 938 (in AppKit) [0x93aee29e]
43 +[NSBundle mainBundle] + 58 (in Foundation) [0x95aa09aa]
43 semaphore_wait_signaltrap + 10 (in libSystem.B.dylib) [0x927d84ee]

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Answer 5

Mulder

Level 6

8,990 points

Aug 16, 2008 4:58 PM in response to Phil Chappell

Okay, I see several potential culprits, so we'll try this:

Remove (do not delete) these items (create a new folder in /Library named InputManagers (Deactivated) and put them in that folder):

• /Library/InputManagers/GrowlSafari
• /Library/InputManagers/Safari AdBlock
• /Library/InputManagers/GrowlSafari
• /Library/InputManagers/GrowlPhoto

Restart Safari and see if it crashes; if not, quit Safari and move one Input Manager back into the InputManagers folder and launch Safari again. If it crashes, remove that item and note that it conflicts with Safari. If not, quit Safari and move another one back into the folder and restart Safari; repeat this process until you've eliminated the ones that crash Safari or have confirmed that none of them crash Safari.

Post back with results.

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Answer 6

Phil Chappell Author

Level 2

424 points

Aug 16, 2008 5:17 PM in response to Mulder

OK. Done. None of the items caused Safari to crash. I gave the browser a real beating with tabs, opening multiples and closing them, etc, and all is well. Anything else you suggest or wait and see if it re-occurs?

Cheers,

Phil

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Answer 7

Mulder

Level 6

8,990 points

Aug 16, 2008 5:39 PM in response to Phil Chappell

If all is well now, I'd leave well enough alone unless it happens again. If it does, you can try these (one at a time):

1. Quit Safari if it's running.
2. Go to Home/Library/Preferences and remove the com.apple.Safari.plist file. Restart Safari and setup all your preferences again. If it doesn't crash, delete the old com.apple.Safari.plist file.

If it continues to crash after this first troubleshooting procedure:

1. Quit Safari if it's running.
2. Go to Home/Library/Caches/com.apple.Safari and empty that folder. Restart Safari and see if it crashes. If not, then leave well enough alone for now. If it does crash, post a new topic if this one is closed, with details of the problem and the steps you took so far to resolve the issue.

Mulder

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Answer 8

Phil Chappell Author

Level 2

424 points

Aug 16, 2008 5:41 PM in response to Mulder

Many thanks, Mulder. This has been a great help.

Phil

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