Previous 1 2 Next 17 Replies Latest reply: Apr 24, 2009 8:35 AM by Drewschen
Ge0ph Level 2 (410 points)
iTunes says that "Your contacts are being synced with your iPhone over the air from MobileMe.
Over-the-air sync settings can be changed on your iPhone".

How do I change that so I can sync my contacts with Windows Contacts? When I tried to sync with MobileMe I lost all of my contacts and I want to get them back on my iPhone.

Windows Vista
  • michael-sa Level 1 (40 points)
    Are you a mobileme subscriber? If so, go to start-->control panel-->mobileme preferences-->sync tab. It will show you what address book etc. that you are syncing with. If you change the contacts drop down to windows address book, that should repopulate your contacts on your phone.

  • Ge0ph Level 2 (410 points)
    Yes, I am a mobilme subscriber. However, MobileMe will not sync to my iPhone. When it did it wiped out all of my contacts. Now I do not want it to even be aware of MobileMe. I want iTunes to give me the option of syncing with Windows Contacts like it did before I tried to get it to sync with MobileMe.

    iTunes says that "Over-the-air sync settings can be changed on your iPhone" How do I do that?
  • michael-sa Level 1 (40 points)
    Go to settings-->mail, contacts, calendars..-->mobileme account. You can slide all of the sync switches to off to disable mobileme syncing. Connect to itunes and you should have to the option to change what you sync with under info.

  • Ge0ph Level 2 (410 points)
    Whenever I would turn them off it would take about 5 minutes and then they would be back on. I ended up just restoring the phone.

    But thanks for trying to help.
  • shospa Level 1 (5 points)
    I have a mobileme account, but I am also trying to disable it on my iPhone because it keeps screwing up my calendars. I tried to follow the steps you outline here, but I do not have "mobileme account" available in my settings. How is that possible?!
  • Vidyanags Level 1 (0 points)
    Maybe it is called .Mac account still like in my iphone..
  • kellenm Level 1 (0 points)
    Settngs > Mail, Contacts, Calendars > then in the list of your e-mail addresses you should see an address, click it.

    From there you should be able to turn off contact syncing or erase the account all together.
  • JImbo486 Level 1 (0 points)
    i have the same problem. in itunes it says " over the air...changed on your iphone." but the only thing i have under settings>mail,contacts,calendars>accounts is my gmail and my hotmail account. I had mobile me, but i only used for the 60 day trial period. I didn't like it, but now i can't switch the sync setting in my itunes. HELP!
  • kborisov Level 1 (0 points)
    Jimbo, I had the same problem as you. I have a work and my personal account and work calendars were syncing fine until last week. Here is what I did to fix the problem and it worked. I just uninstalled my work account and then installed it following all the settings I used before. When your account gets verified you will have an option to sync your calendar, so select ON. Miraculously everything started working fine again once when I set my account from scratch. Hope it works for you as well!
  • jagsv Level 1 (0 points)
    Hi there Boris, i tried the same you did, went to my iphone and deleted my email acct, then i added it again using the same settings... after i went to my iTunes and tried to select the Calendar ync options via the Info Tab and i get the same message... "Over the air sync can be changed on your iPhone. "

    Any ideas what i might be doing wrong?

    Appreciate your help! Thanks!
  • SuzyMacca Level 1 (0 points)
    I did the same thing deleted my email account and recreated it, went with the same settings and same issues.
    I certainly am not a Mac or iPhone expert, but I can tell you what happened to me then. I obviously had the same issue with "over air sync can be changed on your iphone" and my contacts had been wiped out. I was concerned as I had lost all my contacts off the iphone however my mobileme account had all of the contacts there. I found that all I had to do was give it some time to really sync between mobileme and the iphone contacts. I was being too impatient expecting them to appear instantly once I agreed to the sync with mobileme. I left it for a few hours and the contacts finally syncd.
    Hope this helps
  • jagsv Level 1 (0 points)
    Hi Suzy, i'm trying to sync my iCal (MAC) with my iPhone... but i am not able to do it.
    Any ideas on this?
  • Kmesser Level 1 (0 points)
    Thank you! Solved the problem! It was driving me nuts! I thought I was crazy, I could somehow turn it off but how do I get it back on...finally, I googled it and found your post.
  • nikkormac Level 1 (75 points)
    i'm having the same basic problem; i haven't had a mobileme account for about six months and have nothing relating to mobileme anywhere on my phone, but my contacts, calendars and browser bookmarks all think they're being synched by mobileme and that i can change the settings on my phone. i want to correct all of this, of course, but the thing that's bothering me most at the moment is my contacts. i have some very important contacts in my Address Book that i need to have on my phone and i'd REALLY rather not have to enter them into my phone manually. how do i make them sync?

    thank you...
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