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Internet is not working

3131 Views 22 Replies Latest reply: Aug 20, 2008 3:19 PM by Redhousepainter RSS
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deiviuxs Level 1 Level 1 (0 points)
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Aug 16, 2008 6:02 AM
My wireless internet on my MacBook is not working anymore. I have a PC, iPod Touch and MacBook at home and a wireless internet (router and modem) that I use. The internet is working perfectly on my Touch and PC but no more on MAcBook (t used to work before). It shows that I am connected but I can't open any web page. I try to use Network Diagnostics but it didn't help..
Mac Pro, Mac OS X (10.4.11)
  • rvaro Level 3 Level 3 (860 points)
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    Aug 17, 2008 9:00 AM (in response to deiviuxs)
    in network preferences does it show you having an IP address??, i would turn off airport, restart router, then turn airport back on when router is up and then try connecting to your network again and see if you have different results...
    MacBook Pro 2.2 GHz Intel Core 2 Duo, 2GB RAM, 120GB HD, Wired Mighty Mouse, Mac OS X (10.5.1), MacBook 1.83 GHz Intel Core 2 Duo, 1GB RAM, 60GB HD  iPod nano (3) 4GB
  • rvaro Level 3 Level 3 (860 points)
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    Aug 17, 2008 2:20 PM (in response to deiviuxs)
    thats why i asked that question... even tho it is self assigned your IP is still displayed... start a new location and manually enter in an IP address for your network as well as the DNS entry...

    you writing you message on a PC just proves that your apple laptop configuration is incorrect and your network and internet are fine...
    MacBook Pro 2.2 GHz Intel Core 2 Duo, 2GB RAM, 120GB HD, Wired Mighty Mouse, Mac OS X (10.5.1), MacBook 1.83 GHz Intel Core 2 Duo, 1GB RAM, 60GB HD  iPod nano (3) 4GB
  • rvaro Level 3 Level 3 (860 points)
    Currently Being Moderated
    Aug 17, 2008 2:30 PM (in response to deiviuxs)
    network preferences, beside status.. should say
    Connected

    Airport is connect to 'home network SSID' and has the IP address (example) 192.168.1.102



    i would start a new location for home:



    open network preferences, press locations... edit locations, press add, name it 'home' , when home is selected go to advanced, TCP/IP tab, Configure IPv4 set to manually, enter your ip, subnet, router addresses, IPv6 can stay automatically.
    click DNS tab, press add, then enter your DNS address (router in most cases), then say ok and then apply...
    MacBook Pro 2.2 GHz Intel Core 2 Duo, 2GB RAM, 120GB HD, Wired Mighty Mouse, Mac OS X (10.5.1), MacBook 1.83 GHz Intel Core 2 Duo, 1GB RAM, 60GB HD  iPod nano (3) 4GB
  • rvaro Level 3 Level 3 (860 points)
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    Aug 17, 2008 2:51 PM (in response to deiviuxs)
    are you able to take screen shots of each tab in network preferences and post them... also include the IP address of your wireless router/access point...
    MacBook Pro 2.2 GHz Intel Core 2 Duo, 2GB RAM, 120GB HD, Wired Mighty Mouse, Mac OS X (10.5.1), MacBook 1.83 GHz Intel Core 2 Duo, 1GB RAM, 60GB HD  iPod nano (3) 4GB
  • rvaro Level 3 Level 3 (860 points)
    Currently Being Moderated
    Aug 17, 2008 3:18 PM (in response to deiviuxs)
    is that first pic from the windows PC ip address??

    because you cannot duplicate the same address... that causes ip conflicts... change the ip on your mac to 192.168.0.102 then try again
    MacBook Pro 2.2 GHz Intel Core 2 Duo, 2GB RAM, 120GB HD, Wired Mighty Mouse, Mac OS X (10.5.1), MacBook 1.83 GHz Intel Core 2 Duo, 1GB RAM, 60GB HD  iPod nano (3) 4GB
  • rvaro Level 3 Level 3 (860 points)
    Currently Being Moderated
    Aug 17, 2008 3:47 PM (in response to deiviuxs)
    try doing a power cycle of your router while the airport is off.... when router is back online then turn on airport....if still nothing then there may be some security settings messed or maybe your wireless card
    MacBook Pro 2.2 GHz Intel Core 2 Duo, 2GB RAM, 120GB HD, Wired Mighty Mouse, Mac OS X (10.5.1), MacBook 1.83 GHz Intel Core 2 Duo, 1GB RAM, 60GB HD  iPod nano (3) 4GB
  • xpriensmac Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 17, 2008 4:07 PM (in response to rvaro)
    Hey Ther,

    Check if you are able to connect to the network throught Ethernet. if that works, then it could be a problem with your wifi.....

    Second, try to enter the password for ur Wifi Connection again, and see that the settings are the same as with your network environ (i.e if the Security is WEP, then you should also have the same). It happens if you sometime reset your network/router and change your password. Also, try to add ur wifi network manually, by going to System Preferences/Network/Advanced Settings.

    It shows connected, coz it is connected to your Router.

    Thanks.
    Macbook Black, Mac OS X (10.5.4), 13.3'', 2.4 GHz, 250GB
  • xpriensmac Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 17, 2008 4:38 PM (in response to deiviuxs)
    Oh, i meant to connect your macbook to your Router directly using an Ethernet Cable, to see if the internet comes up.

    Secondly, in System Preferences/Network, you get the 'Advanced" option. Go to your advanced settings and in the 'Airport" tab, just see the network name and security. if your network is "Security enabled" then it should show your Security Level.

    Now go to TCP/IP and set the Configure IPV4 to "Using DHCP" and save your settings.

    Come back to your "Airport", click on the "+" sign at the bottom, and then add your network manually giving the right "Security Option" and your passkey. Save your settings, and then connect to your network again (might require a restart too).

    PS: Going to apple store is the best thing if none of these works.
    Macbook Black, Mac OS X (10.5.4), 13.3'', 2.4 GHz, 250GB
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