4 Replies Latest reply: Aug 17, 2008 11:12 PM by Benson Shaw
Benson Shaw Level 1 Level 1 (85 points)
If I sell or donate my registered Apple products, is there a way to unregister the equipment and licenses so that new owner can register? What is the process for unregistration? Nothing came up in Apple Support search for unregister.


-B

MBP 17" 2.5GHz, Mac OS X (10.5.3), 4 GB RAM
  • Kappy Level 10 Level 10 (250,695 points)
    The new owner can call AppleCare and alter the registration. If the products are out of warranty there really isn't a need to change the registration.
  • Benson Shaw Level 1 Level 1 (85 points)
    Thanks, Kappy - I understand and agree with the "no need", but with the HD wiped and a new system install, the first startup leads to the setup process which requires a new user to fill the registration screens. If the equipment serial number or license ID is somehow a component of that, then the new user's info would conflict with my old registration info. Would that then cause a refusal in the setup and/or a hassle for the new registrant? I don't know. Just trying to make a great Mac experience in case the new user is not savvy.

    Anyway, I will enclose a printout of your suggestion for a call to AppleCare. I will also include a printout describing the process for resetting the first startup to blank setup and registration screens.

    Thanks for any further info.

    -B
  • Kappy Level 10 Level 10 (250,695 points)
    That is a registration screen for OS X, not the computer hardware. OS X has no registration number. The information is just so Apple can send you promotional information.
  • Benson Shaw Level 1 Level 1 (85 points)
    Thanks, Kappy. Marked as solved!

    -B