Kernel panic - usb-related?

Question

Kernel panic - usb-related?

My iMac has been acting up the past few months - tried any number of fixes short of wiping the HD and reinstalling from scratch. Here's the log:

Unresolved kernel trap(cpu 0): 0x400 - Inst access DAR=0x0000000023504000 PC=0x0000000000000000
Latest crash info for cpu 0:
Exception state (sv=0x1D11D280)
PC=0x00000000; MSR=0x40009030; DAR=0x23504000; DSISR=0x40000000; LR=0x0047FB14; R1=0x0D00BC90; XCP=0x00000010 (0x400 - Inst access)
Backtrace:
0x0047FA88 0x002C3FE0 0x002EB730 0x0008BD60 0x00029234 0x000233F8
0x000ABEAC 0x0192BAA0
backtrace terminated - frame not mapped or invalid: 0xF007F830

Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
Proceeding back via exception chain:
Exception state (sv=0x1D11D280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x1D119280)
PC=0x9000B348; MSR=0x0200D030; DAR=0xE00EF000; DSISR=0x42000000; LR=0x9000B29C; R1=0xF007F830; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0004): 0x400 - Inst access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x1D11D280)
PC=0x00000000; MSR=0x40009030; DAR=0x23504000; DSISR=0x40000000; LR=0x0047FB14; R1=0x0D00BC90; XCP=0x00000010 (0x400 - Inst access)
Backtrace:
0x0047FA88 0x002C3FE0 0x002EB730 0x0008BD60 0x00029234 0x000233F8
0x000ABEAC 0x0192BAA0
backtrace terminated - frame not mapped or invalid: 0xF007F830

Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
Exception state (sv=0x1D119280)
PC=0x9000B348; MSR=0x0200D030; DAR=0xE00EF000; DSISR=0x42000000; LR=0x9000B29C; R1=0xF007F830; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
Model: PowerMac8,2, BootROM 5.2.5f1, 1 processors, PowerPC G5 (3.0), 2 GHz, 512 MB
Graphics: ATI Radeon 9600, ATY,RV351, AGP, 128 MB
Memory Module: DIMM0/J4000, 512 MB, DDR SDRAM, PC3200U-30330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: Innebygd Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1600JD-40HBC0, 149.05 GB
Parallel ATA Device: MATSHITADVD-R UJ-845
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Deskjet 3900, HP, Up to 12 Mb/sec, 500 mA
FireWire Device: iSight, Apple Computer, Inc., Up to 400 Mb/sec

17" iMac G5, 12" iBook G4, 17" MacBook Pro, Mac OS X (10.4.11)

Posted on Aug 16, 2008 3:55 PM

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Answer 1

MGW

Level 7

27,047 points

Aug 16, 2008 4:18 PM in response to Fredrik Graver

Have you tried everything in Dr Smoke's Resolving Kernel Panics?

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Answer 2

Aug 20, 2008 9:49 AM in response to MGW

Most of those things I had done:
- hardware test: no problems
- I have 512 MB RAM (original with my iMac) but don't run any memory hogs
- repaired disk and permissions
- zapped pram
- it's not software-related (somtimes happens when no apps are running)
- not related to a user account (3 accounts on this mac, happens to any of them, unrelated to whether more than one logged in)
- have not installed any 3rd party hardware (configuration the same now as when I got it from Apple)
- removed all peripherals (I only have 2: HP Deskjet 3900 and Apple iSight camera)
- have done an archive and install from original system disk

Since reading Dr. Smoke I have also ruled out Startup items - there was only one in the the folder mentioned: HP IO, which I removed.

Still the thing keeps panicing, sometimes not for a couple of days, somtimes 6-8 times in a single day.

The one thing I have not done is "Erase and Install" - mainly due to the fact I do not have a FW disk to back up to.

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Answer 3

MGW

Level 7

27,047 points

Aug 20, 2008 10:00 AM in response to Fredrik Graver

Since you've done everything you can, you should probably get a firewire external drive and backup/clone to it. I use SuperDuper!, which I have found easy to use and very reliable. Once you have cloned, do the Erase & Install, and keep your fingers crossed.

Please post back with results,

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Answer 4

Aug 25, 2008 11:22 PM in response to MGW

I may have a solution which has nothing to do with any of the above...

The past couple of days the panics have been getting more frequent, and finally last night the keyboard and mouse stopped working. I plugged the keyboard in to a different USB port, and since then there have been no panics. Granted it's only been 12 hours, but that's progress! I will monitor and post back one way or another.

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Answer 5

Aug 26, 2008 7:42 AM in response to Fredrik Graver

no such luck - nearly 24 hrs without a panic, but then it happened again. Will do the erase and install this weekend

Unresolved kernel trap(cpu 0): 0x700 - Program DAR=0x0000000000D67E08 PC=0x000000000165B980
Latest crash info for cpu 0:
Exception state (sv=0x239E9500)
PC=0x0165B980; MSR=0x00089030; DAR=0x00D67E08; DSISR=0x40000000; LR=0x0047FB14; R1=0x0D0ABC90; XCP=0x0000001C (0x700 - Program)
Backtrace:
0x0047FA88 0x002C3FE0 0x002EB730 0x0008BD60 0x00029234 0x000233F8
0x000ABEAC 0x7005FE73
backtrace terminated - frame not mapped or invalid: 0xF007F830

Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
Proceeding back via exception chain:
Exception state (sv=0x239E9500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x1D108C80)
PC=0x9000B348; MSR=0x0000D030; DAR=0xE00FF000; DSISR=0x42000000; LR=0x9000B29C; R1=0xF007F830; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0007): 0x700 - Program
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x239E9500)
PC=0x0165B980; MSR=0x00089030; DAR=0x00D67E08; DSISR=0x40000000; LR=0x0047FB14; R1=0x0D0ABC90; XCP=0x0000001C (0x700 - Program)
Backtrace:
0x0047FA88 0x002C3FE0 0x002EB730 0x0008BD60 0x00029234 0x000233F8
0x000ABEAC 0x7005FE73
backtrace terminated - frame not mapped or invalid: 0xF007F830

Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
Exception state (sv=0x1D108C80)
PC=0x9000B348; MSR=0x0000D030; DAR=0xE00FF000; DSISR=0x42000000; LR=0x9000B29C; R1=0xF007F830; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
Model: PowerMac8,2, BootROM 5.2.5f1, 1 processors, PowerPC G5 (3.0), 2 GHz, 512 MB
Graphics: ATI Radeon 9600, ATY,RV351, AGP, 128 MB
Memory Module: DIMM0/J4000, 512 MB, DDR SDRAM, PC3200U-30330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: Innebygd Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1600JD-40HBC0, 149.05 GB
Parallel ATA Device: MATSHITADVD-R UJ-845
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA

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Answer 6

Aug 26, 2008 7:48 AM in response to Fredrik Graver

Because this unit is failing frequently enough and seems to have given you a clue why not try a new keyboard? You could pick up a cheap generic USB model to use simply for troubleshooting.

You might also consider testing your RAM with a utility such as REMBER. RAM does fail and memory-related problems will cause KPs.

Luck-

-DP

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Answer 7

Aug 26, 2008 10:50 AM in response to DaddyPaycheck

Thanks - never heard of rember before, but downloaded and ran it. My RAM seems to be ok.

I also began to suspect the keyboard after this last instance and will try to get my hands on another. This is Norway and nothing is cheap! I've already connected a different mouse in case it's that.

I'm assuming with the line "com.apple.iokit.IOUSBFamily(2.8.1)@0x463000" in the log it's got something to do with my USB-ports or what's connected to them.

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Answer 8

Aug 31, 2008 8:35 AM in response to Fredrik Graver

Early indications are inconclusive. Did an erase and install, then transferred my user profiles over from the back I made with SuperDuper (tks. Miriam). Ran the combo updater from apple to bring it back to 10.4.11. The seemed to be ok, but then it would not wake from sleep. Whenever it goes to sleep, it turns itself off whenever I press a keyboard key or mouse button (both have been changed from the ones I was using before).

Ran an upgrade - archive and install - to Leopard, which I also updated with the 10.5.4 combo updater from Apple. Same thing - turns itself off whenever it goes to sleep. No report of a kernel panic when I turn it on, though...

Just finished all the updates a few hours ago, so too soon to tell if then original kernel panic problem has been solved.

Reply

Answer 9

MGW

Level 7

27,047 points

Aug 31, 2008 8:45 AM in response to Fredrik Graver

Thanks for posting back. Have you looked at your System log in Console at the point the machine turns off to see if there's a clue there?

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Answer 10

Aug 31, 2008 10:07 AM in response to MGW

I'm not techie enough to make sense of this, but here is the log from when I tried to wake it:

31.08.08 14.27.18 SecurityAgent[168] Showing Login Window
31.08.08 17.02.20 kernel Darwin Kernel Version 9.4.0: Mon Jun 9 19:36:17 PDT 2008; root:xnu-1228.5.20~1/RELEASE_PPC
31.08.08 17.02.16 com.apple.launchctl.System[2] fsck_hfs: Volume is journaled. No checking performed.
31.08.08 17.02.16 com.apple.launchctl.System[2] fsck_hfs: Use the -f option to force checking.
31.08.08 17.02.20 com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
31.08.08 17.02.20 com.apple.launchd[1] (org.apache.httpd) Unknown key: SHAuthorizationRight
31.08.08 17.02.20 com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
31.08.08 17.02.20 com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
31.08.08 17.02.20 DirectoryService[11] Launched version 5.4 (v514.21)
31.08.08 17.02.21 kernel standard timeslicing quantum is 10000 us
31.08.08 17.02.20 DirectoryService[11] Improper shutdown detected
31.08.08 17.02.21 kernel vm pagebootstrap: 123932 free pages and 7140 wired pages
31.08.08 17.02.21 kernel mig table_maxdispl = 79
31.08.08 17.02.21 kernel 96 prelinked modules
31.08.08 17.02.21 kernel Loading security extension com.apple.security.TMSafetyNet
31.08.08 17.02.21 kernel calling mpo policyinit for TMSafetyNet
31.08.08 17.02.21 kernel Security policy loaded: Safety net for Time Machine (TMSafetyNet)
31.08.08 17.02.21 kernel Loading security extension com.apple.nke.applicationfirewall
31.08.08 17.02.21 kernel Loading security extension com.apple.security.seatbelt
31.08.08 17.02.21 kernel calling mpo policyinit for mb
31.08.08 17.02.21 kernel Seatbelt MACF policy initialized
31.08.08 17.02.21 kernel Security policy loaded: Seatbelt Policy (mb)
31.08.08 17.02.21 kernel Copyright (c) 1982, 1986, 1989, 1991, 1993
31.08.08 17.02.21 kernel The Regents of the University of California. All rights reserved.
31.08.08 17.02.21 kernel MAC Framework successfully initialized
31.08.08 17.02.21 kernel using 2621 buffer headers and 2621 cluster IO buffer headers
31.08.08 17.02.21 kernel AppleKauaiATA shasta-ata features enabled
31.08.08 17.02.21 kernel AirPort_Brcm43xx::probe: 01917b80, 0
31.08.08 17.02.21 kernel DART enabled
31.08.08 17.02.21 kernel FireWire (OHCI) Apple ID 52 PCI now active, GUID 001124fffe3a701e; max speed s400.
31.08.08 17.02.21 kernel CSRHIDTransitionDriver::start []
31.08.08 17.02.21 kernel mbinit: done
31.08.08 17.02.21 kernel Security auditing service present
31.08.08 17.02.21 kernel BSM auditing present
31.08.08 17.02.21 kernel rooting via boot-uuid from /chosen: 4600E127-0BE1-3FBD-9773-93FB182D1788
31.08.08 17.02.21 kernel Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
31.08.08 17.02.21 kernel Got boot device = IOService:/MacRISC4PE/ht@0,f2000000/AppleMacRiscHT/pci@3/IOPCI2PCIBridge/k2-sat a-root@C/AppleK2SATARoot/k2-sata@0/AppleK2SATA/ATADeviceNub@0/AppleATADiskDriver /IOATABlockStorageDevice/IOBlockStorageDriver/WDC WD1600JD-40HBC0 WDC WD1600JD-40HBC0/IOApplePartitionScheme/Untitled@3
31.08.08 17.02.21 kernel BSD root: disk0s3, major 14, minor 2
31.08.08 17.02.21 kernel wl0: Broadcom BCM4318 802.11 Wireless Controller
31.08.08 17.02.21 kernel 4.170.25.8.2jnl: unknown-dev: replay_journal: from: 10703360 to: 16275968 (joffset 0x4aa000)
31.08.08 17.02.21 kernel AppleSMU -- shutdown cause = 2
31.08.08 17.02.21 kernel CSRHIDTransitionDriver::switchToHCIMode legacy
31.08.08 17.02.21 kernel AppleSMU::PMU vers = 0x000d006b, SPU vers = 0x2b, SDB vers = 0x01,
31.08.08 17.02.21 kernel jnl: unknown-dev: journal replay done.
31.08.08 17.02.21 kernel HFS: Removed 7 orphaned unlinked files or directories
31.08.08 17.02.21 kernel USBF: 26.857 AppleUSBHubPort: Port 3 of Hub at 0xb000000 about to terminate a busy device (IOUSBCompositeDevice) after waiting 10 seconds
31.08.08 17.02.21 kernel USBF: 27.158 CSRHIDTransitionDriver[0x1999880](IOUSBCompositeDevice) GetFullConfigDescriptor(0) returned NULL
31.08.08 17.02.21 kernel CSRHIDTransitionDriver... done
31.08.08 17.02.21 kernel Jettisoning kernel linker.
31.08.08 17.02.21 kernel Resetting IOCatalogue.
31.08.08 17.02.21 kernel UniNEnet: Ethernet address 00:11:24:3a:70:1e
31.08.08 17.02.21 kernel AirPort_Brcm43xx: Ethernet address 00:11:24:c0:ba:df
31.08.08 17.02.22 kernel Matching service count = 0
31.08.08 17.02.22 kernel Matching service count = 1
31.08.08 17.02.22 kernel Matching service count = 1
31.08.08 17.02.22 kernel Matching service count = 1
31.08.08 17.02.22 kernel Matching service count = 1
31.08.08 17.02.22 kernel Matching service count = 1
31.08.08 17.02.23 kernel IOHWMonitor - no Params Version !!
31.08.08 17.02.23 kextd[10] 404 cached, 0 uncached personalities to catalog

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Answer 11

MGW

Level 7

27,047 points

Aug 31, 2008 10:28 AM in response to Fredrik Graver

Nothing jumps out at me, I have asked someone who is more log-literate to take a look.

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Answer 12

Aug 31, 2008 10:30 AM in response to MGW

Thanks!

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Answer 13

Sep 6, 2008 1:53 AM in response to Fredrik Graver

We went a whole week without a panic, and then today...:

Sat Sep 6 10:48:55 2008

Unresolved kernel trap(cpu 0): 0x400 - Inst access DAR=0x00000000E0471000 PC=0x0000000000000000
Latest crash info for cpu 0:
Exception state (sv=0x22a21780)
PC=0x00000000; MSR=0x40009030; DAR=0xE0471000; DSISR=0x40000000; LR=0x005149B4; R1=0x19643D10; XCP=0x00000010 (0x400 - Inst access)
Backtrace:
0x00514994 0x00967698 0x00967614 0x0003F94C 0x000B05D4
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBBluetoothHCIController(2.1f17)@0x963000->0x96bfff
dependency: com.apple.iokit.IOBluetoothFamily(2.1f17)@0x91a000
dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x507000
com.apple.iokit.IOUSBFamily(3.1.5)@0x507000->0x53bfff
Proceeding back via exception chain:
Exception state (sv=0x22a21780)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x19284780)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9E17

Kernel version:
Darwin Kernel Version 9.4.0: Mon Jun 9 19:36:17 PDT 2008; root:xnu-1228.5.20~1/RELEASE_PPC
System model name: PowerMac8,2
panic(cpu 0 caller 0xFFFF0004): 0x400 - Inst access
Latest stack backtrace for cpu 0:
Backtrace:
0x0009B498 0x0009BE3C 0x00029DD8 0x000AF390 0x000B2A78
Proceeding back via exception chain:
Exception state (sv=0x22a21780)
PC=0x00000000; MSR=0x40009030; DAR=0xE0471000; DSISR=0x40000000; LR=0x005149B4; R1=0x19643D10; XCP=0x00000010 (0x400 - Inst access)
Backtrace:
0x00514994 0x00967698 0x00967614 0x0003F94C 0x000B05D4
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBBluetoothHCIController(2.1f17)@0x963000->0x96bfff
dependency: com.apple.iokit.IOBluetoothFamily(2.1f17)@0x91a000
dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x507000
com.apple.iokit.IOUSBFamily(3.1.5)@0x507000->0x53bfff
Exception state (sv=0x19284780)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)

BSD process name corresponding to current thread: kernel_task

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Answer 14

Sep 6, 2008 7:19 AM in response to Fredrik Graver

Did you let REMBER run for 30-50 iterations?

Memory problems are usually intermittent and difficult to ferret out and will take more than a couple of loops to find the culprit if any.

Luck-

-DP

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Answer 15

MGW

Level 7

27,047 points

Sep 6, 2008 1:30 PM in response to Fredrik Graver

Lots of bluetooth references this time, have you used the Apple Hardware Test to see if BT might be the problem? I also suggest Disk Warrior or TechToolPro to check the state of both hardware and software.

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