1 Reply Latest reply: Aug 17, 2008 7:32 AM by Zevoneer
jimmyboy2702 Level 1 Level 1 (0 points)
My laptop recently died and had to get a new hard drive - lost everything from old computer.

I had backed up my all my music and photo's (of my baby daughter, now all lost) to my ipod library but hadn't synced. I have now installed Itunes again but it is saying that my ipod is syned to another computer.

Is there anyway of retrieving these files? Does my itunes library get backed up on the internet and if so how do i get my files back?


Acer, Windows XP Pro
  • Zevoneer Level 9 Level 9 (52,700 points)
    Connect your iPod to your computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone

    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer

    The transfer of content from sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers

    TuneJack Windows Only (iPhone and iPod Touch compatible)
    iPod2PC Windows Only
    iDump Windows Only
    SharePod Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows
    Music Rescue Mac & Windows
    iPod Music Liberator Mac & Windows
    Floola Mac & Windows
    iGadget Mac & Windows (iPhone and iPod Touch compatible)
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    TouchCopy Mac & Windows (iPhone and iPod Touch compatible)

    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide

    There are various programs out there for recovering photos from an iPod, have a look at the ones below. If you search the internet you can find more. Just be aware that what you'll be recovering will be photos optimised for the iPod so they won't be the same quality as the original full resolution versions:
    iPodPhotoCopy Windows only
    CopyPodPhoto Windows only
    Tansee iPod Transfer Photo Windows only
    iPod Photo Liberator Mac & Windows
    TouchCopy Mac and Windows Versions (iPhone and iPod Touch compatible)

    If you have full resolution copies of the photos on the iPod have a look here: Apple Knowledge Base article - Use Disk Mode to copy photos from iPod

    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.

    *Does my itunes library get backed up on the internet and if so how do i get my files back?*

    No it doesn't, it's your own responsibility to back up your data. I would advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.