11 cycles and RED dot on magsafe ?????? Customer service not helpfull

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Level 1

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11 cycles and RED dot on magsafe ?????? Customer service not helpfull

hey guys. iv had my blackbook for about 2weeks now and everythigns been working fine, i normally charger my mac up when it needs it and just normallu run it on the battery power. i went to plug my magsafe in today and the light flashed green then is staying red and im prety sure red isnt good any ideas. ive only done 11 cycles on my battery and the health check says everything is fine.

macbook, Mac OS X (10.5.4)

Posted on Aug 17, 2008 11:13 AM

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Answer 1

Aug 17, 2008 11:53 AM in response to Bakerbook

I'm not sure if I'm understanding you correctly but are you saying the light is still red once it is charged. My light stays red while it is charging but once it is completely charged it turns green. So I would just say make sure it is completely charged.

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Answer 2

kdd25

Level 2

255 points

Aug 17, 2008 1:13 PM in response to Justin Romeo

The magsafe power adapter should never ever be red.

When it is charging the colour of the light should be ORANGE

When it is completely charged it will display GREEN

If your getting RED out of the mag safe power adapter then your adapter is damage. If you are still covered under the warranty, call AppleCare and they will send you a new one, if you are not covered, then you will have to purchase a new one.

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