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Can't get itunes to recognize my iphone

I'm a total newbie, just got my iphone 3G yesterday, I've read through all the troubleshooting but I still can't get itunes to recognize my iphone. Either nothing happens, like a device isn't hooked up, or it says that the "mobile device has not been activated" Hopefully this is a simple issue that I'm just overlooking, any advice would be greatly appreciated. Thanks!

Dell Desktop, Windows XP Pro

Posted on Aug 17, 2008 11:19 AM

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5 replies

Aug 17, 2008 12:39 PM in response to JayJackson

I do realize I'm talking to myself here haha. Well, now it seems to be even weirder because I juet kept trying and trying and it finally recognized the iphone but then after I start syncing, it cuts out after about a minute or two and I get an error message saying there was an "invalid response recieved from the device". So I hooked it back up and it recognized it again (after several tries) so I hurried and manually tried syncing some of favorite songs and then it cut out again, when I checked the phone only the ones I added the second time were there, the first round of syncing had been erased. It's a vicious cycle I'm in here! I had this phone for a day and I HATE it!! I'd rather have my dinky little razor phone that at least had video and zoom capabilities. So far all I want to do is take this thing and chuck it into the street!

Can't get itunes to recognize my iphone

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