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Question: Crack in Apple logo after powering up

Ok - after being on hold for almost 3 hours, and only having my iPhone for 48 hours, I finally got a human being who knew what they were talking about.

Have you had this experience? After powering up - the Apple logo on the first screen has a crack going from 7 o'clock to 1 o'clock where it fades. I thought my precious toy was broken, but finally found out this logo with the crack is specific to the iPhone. Has anyone else noticed this, and why isn't it noted somewhere in the manual or something????? Frustration to the max!


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Aug 17, 2008 6:57 PM in response to roaminggnome In response to roaminggnome

The funny thing about this is... My dad asked me "Why is there a crack in the Apple logo?" I said I guess thats how they made it. Haha yea its supposed to be like that. All you needed to do is run your finger over it to see its part of the design or wait till it came on to see it doesnt appear anymore... But yea.

Aug 17, 2008 6:57 PM

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Aug 17, 2008 11:14 PM in response to Grammie2maddie In response to Grammie2maddie

Wow, another example of non-existant QC.

I'd suggest taking it into a Genius Bar and showing them - typically the Apple Logo on the back of the phone will scratch very easily, but a CRACK - that sounds serious. As another posted suggested, you might want to repeatedly power on/off and vigorously rub the cracked logo as the friction can sometimes cause the pixels to invert. But then you run the risk of spreading the crack, too. So, yeah - take it in and get a replacement. Make sure to show the staff the crack, and anyone else in the store (if possible) so that they know what to look for, too 😉

Aug 17, 2008 11:14 PM

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Sep 2, 2008 7:30 PM in response to Grammie2maddie In response to Grammie2maddie

hey guys sorry for this but its a bit off topic, i just bought a macbook pro off of ebay and the user hasn't responded to any of my emails, i want to take all of his crap off of the computer but there is way too much of it to sit through and do that, how can i obtain the software disks to reinstall the os, do i go into the apple store and provide my serial # and say i want a restore CD or what

Sep 2, 2008 7:30 PM

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Question: Crack in Apple logo after powering up