itunes store dramas arrrrrrrgh
Hi all,
I know there are other threads regarding this but I've tried everything from the other threads. At least, I've tried everything from the other threads that makes sense to someone not that computer literate.
To start with I should make clear that all of my credit cards etc are to an Australian account plus Australian postal address but I am living in China where there is not an iTunes store. I use the store in Australia.
I have an iMac and a MacBook both on the same network, linked to each other and all the other guff.
This started about a week ago when I tried to download a couple of games for my ipod. On my big iMac an error message instantly appeared saying that it couldn't download the games. I can't remember the exact message. I then tried to download them to my MacBook. No problem, they downloaded straight away. I updated my iPod's games on the MacBook even though the songs are linked to the iMac (does that make sense?)
After that I connected my iPod back into my iMac and it asked me if I wanted to transfer my purchases to this computer. I said yes but it wouldnt allow it.
How do I transfer the games? Literally over my network or with a flash disk or whatever? Where do I find them to transfer them?
Today I re set up my wireless network to include the Time Capsule thing. I don't use the Time Capsule as the primary wireless router as I already have the N series wireless box thingy. I'm using the Time Capsule simply for Time Machine.
Anyway after that I went into the iTunes store and on BOTH computers I got the message "Itunes could not connect to the iTunes store. An unknown error occurred.(-4) Make sure your network connection is active and try again." It won't load the store and I can't log in on my ID - it says "trying to access store" and then the same error message appears.
Now I know that lots of people have had this problem. I don't have parental controls on, I don't have any odd settings on my wireless thingy, my keychains are fine, I've been updated with itunes 7 since it came out as everything automatically downloads.
Does ANYONE have any idea what I can do in nice simple English? Please remember I've used phrases such as "wireless thingy" when pitching the simplicity of your replies 🙂
Also, as lots of people are having this problem has there been any reply from apple? Or is it still "all services are working just fine thanks folks!"
Any help would be greatly appreciated.
Thanks!
I know there are other threads regarding this but I've tried everything from the other threads. At least, I've tried everything from the other threads that makes sense to someone not that computer literate.
To start with I should make clear that all of my credit cards etc are to an Australian account plus Australian postal address but I am living in China where there is not an iTunes store. I use the store in Australia.
I have an iMac and a MacBook both on the same network, linked to each other and all the other guff.
This started about a week ago when I tried to download a couple of games for my ipod. On my big iMac an error message instantly appeared saying that it couldn't download the games. I can't remember the exact message. I then tried to download them to my MacBook. No problem, they downloaded straight away. I updated my iPod's games on the MacBook even though the songs are linked to the iMac (does that make sense?)
After that I connected my iPod back into my iMac and it asked me if I wanted to transfer my purchases to this computer. I said yes but it wouldnt allow it.
How do I transfer the games? Literally over my network or with a flash disk or whatever? Where do I find them to transfer them?
Today I re set up my wireless network to include the Time Capsule thing. I don't use the Time Capsule as the primary wireless router as I already have the N series wireless box thingy. I'm using the Time Capsule simply for Time Machine.
Anyway after that I went into the iTunes store and on BOTH computers I got the message "Itunes could not connect to the iTunes store. An unknown error occurred.(-4) Make sure your network connection is active and try again." It won't load the store and I can't log in on my ID - it says "trying to access store" and then the same error message appears.
Now I know that lots of people have had this problem. I don't have parental controls on, I don't have any odd settings on my wireless thingy, my keychains are fine, I've been updated with itunes 7 since it came out as everything automatically downloads.
Does ANYONE have any idea what I can do in nice simple English? Please remember I've used phrases such as "wireless thingy" when pitching the simplicity of your replies 🙂
Also, as lots of people are having this problem has there been any reply from apple? Or is it still "all services are working just fine thanks folks!"
Any help would be greatly appreciated.
Thanks!
iMac7,1, Mac OS X (10.5.4), iMac, MacBook and various iPods