Driver for HP DesignJet 500

Question

Level 1

0 points

Driver for HP DesignJet 500

The driver for the HP DesignJet 500 is in the library but will not appear on the driver add list. I am running 10.5.4 in a lab of Intel Imacs. Before upgrading to Leopard, there was no problem with the printer setup utility finding the driver. Two other printers have installed perfectly in 10.5.4. What do I have to do to get the machine to connect with the driver for the DeskJet 500? Thank you

Intel G5, Mac OS X (10.5.4)

Posted on Aug 18, 2008 3:16 PM

Reply

Answer 1

T'challa

Level 1

0 points

Sep 15, 2008 9:00 AM in response to yeshe5

I have a similar question if you don't mind me piggybacking on your post. I found this topic in the archives:

http://discussions.apple.com/thread.jspa?threadID=1405796&tstart=0

I downloaded the recommended driver and helper apps and was able to select the driver in the print que. However, when I pull up the print menu, there are no new choices available for paper size, layout, etc. as I would suspect for this printer.

Thanks for any help with this.

Reply

Answer 2

Oct 6, 2008 1:31 PM in response to yeshe5

I'm having this same problem. I'm running 10.5.5, and I was surprised to see many DesignJets listed in the Printer Driver list box, but not the DesignJet 500. So I installed the 700MB+ of the extra HP printer drivers from my Leopard DVD, did an Apple Software Update, and rebooted for good measure. Still nothing.

I guess I'm just going to install the Windows driver in my Parallels environment for now, but are folks from Apple and/or HP working on this?

Reply

Answer 3

JimKulp

Level 1

0 points

Oct 16, 2008 8:30 AM in response to philgross

I have the exact same problem with HP Business Inkjet 1200.
Its in the officially supported printer list here, but it doesn't show up in the driver list when I add it (it shows up as a Bonjour printer from the Mac it is attached to). I also did the big "optional install" of HP drivers from my 10.5.4 disk.

Reply