Strong color cast in prints

stolzy wrote:
I'm printing from Aperture to an Epson R800 and the prints come out with a very strong red/brown color. Its not like a subtle cast from, say a miscalibrated monitor (monitor is a Dell 2407 WFP A02 calibrated with a Huey pro).
I have the following relevant settings:
Printer profile: SPR800 prem glossy
Media Type: premium lossy photo paper
Advanced/Best photo/Gloss on.
AFAIK these are the correct settings.

are u soft-proofing?

huey, hmm, not the best kit out there

I get the same thing printing to a Canon Pixma Pro9000. It appears that the red channel is blown. I notice too that highlights that aren't blown on the screen are blown in the print. It's Aperture 2. If I export a jpeg to Capture NX2 I can get a perfect print. There is obviously some sort of bug in Aperture 2.

stolzy wrote:
Soft-proofs, using the appropriate printer icc look fine.
Its not the Huey, I'm sure - prints on screen look fine, but the print is grossly incorrect.

dirty heads?

If you go to print, to the point just before clicking on the Print button, and instead click on Preview, do you see the same color cast issue as when actually printing? I am finding my printers deliver the same results in general as what is seen with Preview. But if I change paper type or something else, from what is selected in any existing Print Preset, then I must experiment with various settings, especially the the paper type/Profile and whether to turn off color control in the print settings.

If you don't see the cast while previewing, then I think you must look to a problem in your printer or driver, assuming the monitor is giving true color.

More info, please.

Ernie

When I print to my Epson R380, I often get that. I found that I can get truer color by going to print settings, color management, and choosing epson standard vs. epson vivid. I hope that helps.

There are several threads here detailing printing problems under Leopard and Aperture 2, particularly with the Epson R1800 (and R800 as well some Canon printers as I recall). This is precisely the reason why I won't upgrade to Leopard, I'm simply not will to have my R1800 turned into an oversized paperweight. I currently get beautiful prints using Tiger and Aperture. (Please, if anyone has finally gotten their R1800 to work properly under one of the Leopard updates let me know because I'd love to upgrade). Also, I recall some people mentioning that the newer Epson printers work just fine under Leopard. I also believe some people have mentioned updated Epson drivers, but I'm not sure how successful they've been in resolving printing issues. Myself, I'm sticking with Tiger for now (unfortunately). -- John

It would seem that this is not just an Aperture problem. I have a similar problem with PhotoShop Elements 6 and trial versions of Aperture 2 and Lightroom 2. Yet, with the same icc setting, I can perfectly matched prints with from a Photoshop CS3 trial. The only common denominators are my Epson printer with a Series 3 driver and Leopard 10.5.4. I am looking to replace my printer (1400 or R1900) and buy Aperture or Lightroom but things are on hold until I know that I am just not wasting my money. Adobe has admitted that there is a color-management problem with PSE 6 on Leopard.

first tested Lightroom 2.1 and it works as it should so does PSE4 but not PSE6

PSE6 Mac Printing Colours darker than PSE4 - Adobe accepts fault

My work requires that when I create prints for artists I must replicate all the prints exactly everytime. It worked perfectly from PSE2, PSE3 and PSE4 but now......

I am unable to replicate quality of printing on MACOSX PSE6. it works great on PSE4. I mailed some printed images on art paper to adobe in amsterdam and a cd with the same images. After weeks of discussions phone, email and after testing using their work flow....they came back with some answers.

Finally a couple of replies from Adobe re colour problems and they have accepted that they are double managing the image and that I should use printer management to do the colour conversion.. here are their two replies and the comment that they will now drop me until??????? 


Answer #1 

Your Customer Service Number is: 129800224 
PSE6 Mac Printing Colours darker than PSE4 - Adobe accepts fault

My work requires that when I create prints for artists I must replicate all the prints exactly everytime. It worked perfectly from PSE2, PSE3 and PSE4 but now......

I am unable to replicate quality of printing on MACOSX PSE6. it works great on PSE4. I mailed some printed images on art paper to adobe in amsterdam and a cd with the same images. After weeks of discussions phone, email and after testing using their work flow....they came back with some answers.

Finally a couple of replies from Adobe re colour problems and they have accepted that they are double managing the image and that I should use printer management to do the colour conversion.. here are their two replies and the comment that they will now drop me until??????? 


Answer #1 

Your Customer Service Number is: 129800224 

Thank you for contacting Adobe Technical Support. 

After consulting with my colleagues about the issue you raised, I can let you know the following: 

The issue is both on our as well as the driver software side and the workaround we have given is the best available at this time. This issue is affecting all printers, not just Epson or Canon. 

The soft proofing effect that you are seeing in the print preview is indeed an attempt at soft proofing. However since Photoshop Elements managed prints are incorrectly double colour managed it is not as useful as it was initially designed. 

As to the exact details of why this occurred, we have no official information. 

We believe that this will resolve the issues you are experiencing, however, should the reply not help solve the problem, please contact us again, quoting the case number given above, and we will re-open the case.


Answer # 2 
Subject: Re: Adobe TS #180107025 / Mario / PSE6 oversaturated Print (KMM3793441I51L0KM) 

Dear Mr. Laugesen, 

We have had word back from our engineers regarding your issue. 

The Photoshop Elements team are aware of the problem and are working with Apple and the printer manufacturers to get this to work correctly. In the meantime, the only workaround is to switch off colour management in Photoshop Elements and let the printer handle the colour management. 

Unfortunately we can not make an estimation as to when a fix will be provided. We will close the case for the time being as there really is nothing more we can do about this issue besides offering the suggested workaround. Closing this case does not mean that the research will stop however and the engineers are working on a solution to this. 

Powerbook G4 Mac OS X (10.4.11) epson R2400 


Has Adobe worked out a fix for this yet? I have recently upgraded to an Epson R1900 and the PSE6 prints that I produce using a calibrated monitor and Epson managed printer settings are good. Whenever I let PSE6 manage the colours, the prints have a dark and muddy look about them. I am considering buying Aperture 2 but I am holding back until I am convinced that this is an Adobe rather than Leopard OS problem. I would be grateful to know if any one has any success with PSE 6 or Aperture using a R1900 with software-managed colour with details of the settings that are being used. Many thanks.

In Aperture, if that is what you are printing from, go into the color management menu and select no management or turn off the Epson enhancements. On the RX680, I get much better results without the Epson enhancements most because I don't get too much red cast. Not sure whether the same thing applies to your printer...but..

Hey did you ever solve this problem? I have the same exact issue on an Epson R2880. Prints beautifully from Iphoto and my windows machine but out of aperture they are garbage.

please let me know if you got around this some how.