"This device can perform faster...." - but can it really?

Try unplugging all other non essential usb devices, and have another try. I don't know you PC configuration, but there could be a power drain somewhere in the chain. It is recommended to plug the phone directly into the PC's usb input instead of hubs.

Oh hubs are a big NO NO! The restore and update will kill the port of the hub! I have had this happen 3 times. I need not to try it again to know I am right. It really kills the port on the hub. I now have 3 ports each on a different hub that NOTHING works in!

It does not kill the port or the hub. You will find that the OS has disabled those ports as they have issued an over/under voltage notice. This usually hapens with an unpowered hub. I have my iPhone plugged into a Belkin 8 port USB hub on my Mac, which also my eyeTV tuner, Turbo H624 encoder, multi card reader and a memory stick all plugged in and working at the same time. I had a cheap hub on their before and the power supply failed without showing the fault and the hub drew power from the Mac instead. The iPhone would not sync but other devices worked which took ages to problem solve!!

I suspect the reason apple say plug it in direct is they have seen the same problem and it is easier to just cut the problem out the loop.

On a mac if the ports are switched off on a hub you can reinitialise them by doing a hardware reset but not sure how you do it on a PC.

Message was edited by: steve copeland

If you plug a USB 1.1 device into a hub connected to a USB 2.0 port then everything gets downgraded to USB 1.1.

Fairly common knowledge?

Does anyone know how to reinitialize the ports? One that now no longer works is the iPod iPhone dock on a belkin hub/dock. I really would like it to work again. That would give me extra sync cable back. Plus I like the way my iPhone 3G looked on it. 😟

Yes you need 7.7.1 iTunes. I'm sorry to be the one to have to tell you this, but you DO!

I can not say that is the cause of your issue, but it will cause issues if you are not running the latest version of iTunes.

Hitchhiker,

It sounds like you may have a mix of pieces of previous versions of iTunes and iPod/iPhone drivers.

One thing that can cause this is antivirus software protecting from being changed processes running in the background used by the iPhone, iPod or iTunes when you install an update to iTunes.

I would recommend following the steps in this article to completely remove the previous versions, then reboot your Windows-based PC, and install iTunes 7.7.1. When you download it save the file, don't run it from the website.
http://support.apple.com/kb/HT1925

Thank you,

Nathan C.

Hitchhiker,

I have iPhone OS 2.0.2 on two different iPones and iTunes 7.7.1 on four different computers (mix of Mac and Windows-based PC) and not had an issue with apps or DRM, nor probably do the majority of users.

Hope this helps,

Nathan C.

Yes you need 7.7.1 iTunes. I'm sorry to be the one to have to tell you this, but you DO!

{quote:title=Hichhiker wrote:}
Yeah, I need it like I need an extra hole in my head. Google it. 7.7.1 is known to corrupt DRM data on the iPhone so that you loose most of your apps and all your iPod functionality.

The issue you describe did not occur to me. Not a single bit of any DRM-tainted file of mine has been corrupted, and I had not s single hiccup in my daily 5 hours of ipod use.

Whatever the issue is, it is not a guaranteed problem with the most recent itunes 7.7.1.11

You should stop torturing yourself. Your iPhone isn't the only place your data is stored. It's also on your PC unless your specifically NOT syncing it. Your apps area also stored on your PC, as is your music. Your e-mail settings can be synced as well. Look in the device settings when it's connected. You will have an option to sync e-mail account settings. Connect your iPhone and from the file menu select "Transfer purchases from iPod" to make sure your PC has everything it should. You should also do a full backup before any upgrade.

If you happen to have a DRM issue, just re-authorize your computer. If your running windows vista and you have this issue, make sure you launch iTunes with Administrator access and re-authorize. I've had permissions issues with Vista that were resolved that way.

You really should upgrade to the latest version of itunes and stop manually trying various unsupported driver/iTunes configurations. Your probably creating your own headache.

There are millions of iPhones out there. How many folks in your thread had a problem? Now figure out the odds of it happening to you. 😉