Cannot restore error 1436, cannot sync ipod songs not authorized to play

Question

Level 1

0 points

Cannot restore error 1436, cannot sync ipod songs not authorized to play

Please Help
My purchases from itunes store are authorised to play on the computer when i go to download onto the ipod it gives me a message : some of these songs were not copied you are not authorized to play on this computer. I can play the songs fine on the computer seems to be a problem with the ipod. any songs not purchased through itunes sync okay, just the ones from the store dont. I have reinstalled itunes, authorised and deauthorised, when i try to restore or update i get error 1436. Have just changed to a new computer, dont know if that is the problem. please help , thank you

Pentium 4, Windows XP Pro

Posted on Aug 22, 2008 12:34 AM

Reply

Answer 1

rdooley

Level 1

4 points

Aug 23, 2008 5:33 AM in response to v8capri

I've got a similar problem. I just purchased a Nano and when it tried to update the software I received the 1436 error saying the ipod software could not be updated.

Reply

Answer 2

Aug 24, 2008 11:39 AM in response to v8capri

I have the same problem with my 3rd gen nano and my son's 2nd gen nano. Funny thing is my old 20gig IPOD works fine no issues at all. I have tried everything listed and Itunes support has been worthless to fix the problem. HELP!!!!! Just about to get rid of this junk and convert over to Zune are some other product......

Reply

Answer 3

gkey

Level 1

0 points

Sep 15, 2008 8:44 AM in response to v8capri

I don't know if this is relavant to your problem, but after a lengthy discussion with Apple support, I learned that the nano requires USB 2.0 support at the computer.

I have been getting the same error messages, and my iPod mini works fine on the same computer.

Good luck

Reply

Answer 4

Nov 13, 2008 2:35 PM in response to v8capri

Good news EVERYONE! I have had a large number of problems with my 160GB iPod Classic. I even formatted it to NTFS to try and get it to work (highly not recommended). I have now got an iPod with software version 1.1.2.

@ Uninstall iTunes completely.
@ Download older version of iTunes here OldVersion.com
@ Install it and download an older firmware. Google here
@ But the downloaded IPSW and Signature files into
*"Documents and Settings\[Your Username]\Application Data\Apple Computer\iTunes\iPod Software Updates"*
@ Click on your iPod under devices within iTunes
@ Hold Ctrl and then click on 'Restore'. When prompted choose 'Don't Check' and then choose to install older version.
@ Now UPDATE your iPod! I had immediate success which suggests the problem is to do with upgrading from 1.1.1 to 1.1.2

Please check this out Apple

Reply

Answer 5

Nov 28, 2008 7:01 PM in response to Prenuntius

You might want to check to see if your I-pod has been assigned to the right disk drive. Mine had been assigned to C: drive and by switching it to I: I was able to fix this problem. You can check out http://discussions.apple.com/thread.jspa?messageID=8284198&#8284198
for more detailed instructions. Hope this helps.

Reply