7 Replies Latest reply: Sep 9, 2008 7:26 PM by thesturs
Jafari923 Level 1 Level 1 (0 points)
Hi. My OG iPhone wasn't pushing/fetching my email information after I updated my firmware. Help desk suggested I restore. I synced/backed up before the restore. When the iPhone restarted, I restored from the just-made backup and waited for the final restart of the phone. The phone restarted just fine - and the restore was successful - but now I can't get past/rid of the "Set up your iphone" screen. The only button/option is to pick a backup and continue to another restore. I've restored three times now and really just want to know how to get past this point. Thanks in advance.

MacBook Intel Core 2 Duo 2.16 GHz 2 GBM 667 HHz, Mac OS X (10.5.1), OG iPhone v2.0.2
  • veryamusing Level 1 Level 1 (0 points)
    Mine is doing the same thing! *So frustrating!*

    Good luck, buddy. I'll be watching this thread. Hopefully someone can help.
  • Jafari923 Level 1 Level 1 (0 points)
    geauxracerx gave me this solution. worked like a charm for me. i hope for you too!:

    "Click set up as a new phone, as soon as the process starts cancel it on the iPhone. Then also click the x in the status window of iTunes. Unhook the iPhone, and hold the wake/sleep button and home button until the phone shuts off. now press the wake/sleep buton the iPhone will start up. Once it is fully booted up. plug it back in. I bet your issue is gone. POOF!"
  • Jafari923 Level 1 Level 1 (0 points)
    geauxracerx gave me this solution in another discussion. worked like a charm!

    Click set up as a new phone, as soon as the process starts cancel it on the iPhone. Then also click the x in the status window of iTunes. Unhook the iPhone, and hold the wake/sleep button and home button until the phone shuts off. now press the wake/sleep buton the iPhone will start up. Once it is fully booted up. plug it back in. I bet your issue is gone. POOF!
  • John McLaughlin0302 Level 1 Level 1 (0 points)
    I was having the same issue, and tried the solution offered.. IT WORKS!!!
  • ggiles Level 1 Level 1 (0 points)
    I just went through this process on the 3G and it works.

    I originally ran into this issue after the 2.0.2 update botched my phone and wouldn't reboot, and I had to restore it. So after I restore it, then I hit this bug.

    Apple really screwed up the 2.0.2 update. This whole restore process is so egregiously slow - took me 2 HOURS to restore 4 GB of data! But I got all my data back (except for the music, which I still don't understand).

    For anyone considering the 2.0.2 update, don't do it. Wait until Apple figures out how to release an update without bugs for once.
  • paddymurphy Level 1 Level 1 (0 points)
    I had the same problem ............ all i did was restore and 2nd time.. pressed restore and plug the phone out.... ( i know this is wrong but it worked ) then phone restarted and i had to restored all my music videos etc again.... this is other thing apple need to fix i have restored my phone maybe 4 times and i am on my 2nd one 1st one cashed... apple please fix the phone... an hold off on the apps.... anyway not sure if you should do this.... but it worked for me
  • thesturs Level 1 Level 1 (0 points)
    This has worked for me twice

    Let iTunes start restoring, then force-quit iTunes. . The iPhone will stop restoring. Unplug the USB cable. Then restart iTunes. Replug the iPhone. Suddenly, they recognize each other again and can sync normally. No data lost, just the music needs resyncing.