2931 Views 7 Replies Latest reply: Sep 6, 2008 2:30 PM by dream.1125
I too am having the same problem. iTunes appears as a process in Task Manager but after about 3 seconds ... nothing. It does not appear in the Applications tab. It just looks like it is waiting for something.
This occured after I installed the latest version of iTunes.
deinstalled iTunes and quicktime
re-installed old versions
removed every reference to iTunes in regEdit
used unlocker to ensure no files locked (other than system files)
renamed mymusic/itunes directory
removed my virus checker
rebooted 1256 time! at least
scanned google endlessly looking for ideas - I have tried a few without success
(eg removing C:\Program Data\Apple Computer\iTunes\SC Info.sidb file)
pulled out most of my remaing hair
... and none of this changes anything!
The only thing left I can thing of doing is reinstalling XP - but this is pretty drastic with no garantee of working.
Can anyone help us both?
I have a Dell with Windows Vista and am using iTunes 126.96.36.199, the newest version from Apple. I have had ALL kinds of problems getting itunes which used to work just fine but now is awful. I also have Macs and notice that they didnt have any problems. The problem is Bonjour for Windows. I used to have to play Cat and Mouse games to get my itunes to open. I deleted Bonjour and now my itunes is ok except for a error message, letting me know I deleted Bonjour.
*so, to make a long story short, delete Bonjour for Windows until Apple can fix the problem in a new software release.*
I am sorry to hear that didnt work for you. It works fine for me and I only got 1 error message, letting me know I deleted Bonjour, and that was it. Now my itunes works like it should.... You might try going into your Windows Explorer/program data/apple computer/ SC info and delete the sibb and sidd files and reboot. If it comes back on, you will have to re-enter your istore info if you have any purchased songs in your library This is a pain but until I deleted Bonjour, this worked. Apple needs to fix this mess in their newest software release of itunes.
I have Windows Vista so it might be different ?? good luck
I am having a similar problem. i have a 32 bit system with sp1. every time i try to use iTunes Vista gives me a message that iTunes has stopped working. then it blames the crash on my needing an update from Apple for the problem and refers me to Apple inc.
when i click on the website it suggests it says that internet explorer has stpped working.
if i try to go to apple.com/downloads or to itunes.com, internet explorer closes.
i have installed iTunes 188.8.131.52. any suggestions?
I am having the same issue, but uninstalling Bonjour doesnt work. Basically, iTunes/Quicktime crashes whenever I try to launch it; repairing/reinstalling/reinstalling an older version...none of those worked!
I wouldn't even care anymore and would just switch to another audio player, but I don't want to lose the songs i brought from the iTunes store...
I am using XP SP3, but the same issue was happening on SP2 as well...