3491 Views 1 Reply Latest reply: Aug 23, 2008 2:18 PM by um
if the store is close take it back and ask for replacement, otherwise call and ask for replacement
you could call support and get it fixed under warranty...
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
...but if it is brand new you have a reasonable expectation to get what you paid for, so going for replacement is the beter option