Yesterday I was playing with my 3G iphone and when I tried to update an app via the wireless connection it froze on me. I tried to reset it to no luck, I did the soft reset and then the hard reset ans nothing it keeps showing the apple start screen. I left it on and it ran out of battery. After I charge it same result. When I connect it to the computer it vibrates about 3 times and then it just crashes iTunes. What can I do to get it to start?
Thanks
Mac Pro 8 Core,
Mac OS X (10.4.10),
16 gb Ram, 2 30" Monitors
Same problem with me - I was trying to resolve the problem of none of the Apps working by deleting them all to re-download, and iTunes crashed when I opened it with the phone connected. Now I can only get the Apple screen... which certainly is distracting me from that pesky App problem... I've re-downloaded iTunes and am going to try that, but I'm willing to bet that's not the problem.
Same here... Stuck on the Apple screen after trying to download an app, phone freezing, re-set and cant get past the Apple screen. When I plug in it crashes iTunes as well. Any suggestions?
Same here.. I was downloading an update to Cro-Mag rally and the install got stuck. I did a hard boot and am stuck at the apple logo. I'm just curious.. What app were you all trying to update?
Looks like a restore is the only thing that is going to cure this. UGGGG this is the third time I have had to do this. It takes half the freaking night. This phone is starting to be counter-productive.
I've had this happen a couple times as well - just last night as a matter of fact when updating hte cro-mag racer app.
I just re-booted the phone each time it happened, holding the home button and the sleep-wake button together until the phone re-starts, then releasing.
After about 5 attempts it finally re-booted successfully.
The odd thing is that once it re-booted, the cro-mag racer app seemed stuck - so I tapped the icon once and was prompted to re-enter my itunes password and thne if finally finished the install.
That has happened to me a couple times - sooooo annoying. I have never had to restore though, just kept re-booting it till it worked.
I am beginning to totally hate Apple, despite converting my whole life to their products. My iPhone 1.0 with software 2.x has hard crashed twice now and lost photos. I backed up a few days ago and iTunes now tells me the backup can't be used as it's "corrupt". The only effing reason it could be corrupt is i-effing-Tunes effed it up. I am totally pi**ed off with the 2.x software, it's a major backward step. The 1.x software was stable and worked. 2.x is a dead end.
The answer to a stuck iPhone on the Silver Apple is this:
1. Hold the top button and home until the idiot machine restarts
2. Let go of the top button (keep holding Home)
3. Wait
4. The idiot phone says you should plug it into a computer, do so.
5. Wait until the idiot iTunes tells you to restore, do so
6. Wait until the idiot iTunes tells you your backup is corrupt.
7. Stamp hard on the iPhone until you feel calmer
8. Mail the pieces to 1 Infinite Loop, FAO Mr S. "2.0 *****" Jobs.
I too got bricked after the lastest update so, just FYI of what I did.
I held the sleep and home until it blacked out, let go of both and then connected to itunes. All was there with no restore needed, but then I noticed none of my added apps worked. They would launch, but then jump right back to the home screen. So I removed and then reinstalled one of my free apps from app store and all the rest started working. Seems to have jump started things back in order. Not a final fix solution of course, but saved me time and headaches.
A) That seems to be the only avoidance strategy for this problem
B) Have Apple announced that as an actual guideline for iPhone owners? I doubt it.
I restored my phone and took out most of the Apps and will avoid any updates until someone convinces me Apple have fixed the AppStore install and backup process.
There is a very easy solution to this widespread problem, but forum policy prohibits us from discussing it. Therefore, I'd HIGHLY suggest taking your iPhone back to your local Apple Store every time this design flaw (not bug, but design flaw - a remnant of pre-2.0 software) rears its ugly head. Apple has a legal responsibility to provide you with a working phone!!
I reread the policies and haven't found anything that would prohibit this post...
I took mine to the local Apple store. I had an appointment 12 hours in the future, but I couldn't wait that long to get my phone working again (at
least as a phone). I was hoping for Genius Bar Standby. I showed the first associate my phone, he took it to the tech guys in the back, and within three minutes — three minutes! — I was told that they were giving me a new phone. They did the paperwork and changed over the AT&T account, they even transferred my screen protector for me. I was out in 20 minutes. I've had no major problems since.