WinXP SP3 and Boot Camp 2.1 | Win BSOD ATI card not correct!
Configuration:
Loaded and OEM WinXP SP3 on an iMac with Boot Camp V2.0. All worked correctly.
Immediately after Boot Camp 2.0 completed installed Boot Camp V2.1. All worked correctly.
Problem:
Working in Windows the OS triggered a BSOD (Blue Screen of Death) after the OS was up for approximately 10 minutes. This was a repeatable problem.
Investigation:
Downloaded Windows DeBug utility to analyze the crash dump files from the BSODs. For reference on how to read the Windows dmp files and how to use Windows DeBug utility see the following link.
http://www.networkworld.com/news/2005/041105-windows-crash.html
Determined that the fault was caused by a driver file ati2mtag.sys.
Checked the version with the latest availble from the manufacturer ATI. It was the most recent version
Analysis:
In Windows right click on My Computer, go to Properties.
Go to the Hardware tab in Properties, and then to the Device Manager, drop down the Display adapters. The model shown was a Mobility Radeon HD 2600 XT!
This is WRONG, the video card in this iMAC is a ATI Radeon HD 2600 Pro.
Conclusion:
Windows and or Boot Camp loaded the incorrect video drivers for the video card.
Solution:
1. Download and install Dot Net 2.0 because the ATI driver installer requires this level to install required drivers. The download is available at the following link.
http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD -AAB15C5E04F5&displaylang=en
2. Go to ATI driver support page and download the latest Catalyst driver for 32-bit XP.
http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp
3. After download, launch the installer, just proceed with the installer until it gets to the point where it pops up an error message saying that the installer could not find a suitable driver for your hardware.
4. Close out the installer and right click on My Computer, go to Properties.
5. Go to the Hardware tab in Properties, and then to the Device Manager, drop down the Display adapters, and you should see Mobility Radeon HD 2600 XT, this is incorrect.
6. Right click on the video card and choose Update Driver, you will be now see a Hardware Update Wizard.
7. It says Can Windows connect to Windows Update to search for software? Select No, not this time, and click Next... Now you should see What do you want wizard to do? Select Install from a list or specific location (Advanced), and click Next.... On the next page select Don't Search. I will choose the driver to install, click Next....
8. On the lower right corner of the Wizard, Have Disk... Now click Browse and go to C: > ATI > Support > Driver, and select the inf file in there, click Open.
9. Scroll through to locate and then select ATI Radeon HD 2600 Pro, and install that, you might get a message saying this driver isn't certified, ignore it and continue.
10. After completion, reboot.
My system is now running correctly, no more BSOD's!
Loaded and OEM WinXP SP3 on an iMac with Boot Camp V2.0. All worked correctly.
Immediately after Boot Camp 2.0 completed installed Boot Camp V2.1. All worked correctly.
Problem:
Working in Windows the OS triggered a BSOD (Blue Screen of Death) after the OS was up for approximately 10 minutes. This was a repeatable problem.
Investigation:
Downloaded Windows DeBug utility to analyze the crash dump files from the BSODs. For reference on how to read the Windows dmp files and how to use Windows DeBug utility see the following link.
http://www.networkworld.com/news/2005/041105-windows-crash.html
Determined that the fault was caused by a driver file ati2mtag.sys.
Checked the version with the latest availble from the manufacturer ATI. It was the most recent version
Analysis:
In Windows right click on My Computer, go to Properties.
Go to the Hardware tab in Properties, and then to the Device Manager, drop down the Display adapters. The model shown was a Mobility Radeon HD 2600 XT!
This is WRONG, the video card in this iMAC is a ATI Radeon HD 2600 Pro.
Conclusion:
Windows and or Boot Camp loaded the incorrect video drivers for the video card.
Solution:
1. Download and install Dot Net 2.0 because the ATI driver installer requires this level to install required drivers. The download is available at the following link.
http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD -AAB15C5E04F5&displaylang=en
2. Go to ATI driver support page and download the latest Catalyst driver for 32-bit XP.
http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp
3. After download, launch the installer, just proceed with the installer until it gets to the point where it pops up an error message saying that the installer could not find a suitable driver for your hardware.
4. Close out the installer and right click on My Computer, go to Properties.
5. Go to the Hardware tab in Properties, and then to the Device Manager, drop down the Display adapters, and you should see Mobility Radeon HD 2600 XT, this is incorrect.
6. Right click on the video card and choose Update Driver, you will be now see a Hardware Update Wizard.
7. It says Can Windows connect to Windows Update to search for software? Select No, not this time, and click Next... Now you should see What do you want wizard to do? Select Install from a list or specific location (Advanced), and click Next.... On the next page select Don't Search. I will choose the driver to install, click Next....
8. On the lower right corner of the Wizard, Have Disk... Now click Browse and go to C: > ATI > Support > Driver, and select the inf file in there, click Open.
9. Scroll through to locate and then select ATI Radeon HD 2600 Pro, and install that, you might get a message saying this driver isn't certified, ignore it and continue.
10. After completion, reboot.
My system is now running correctly, no more BSOD's!
iMac8,1, Mac OS X (10.5.4), 2.66Ghz Intel, 2GB RAM
