Have encountered the SAME issue with a new laptop... returned it since the CD DVD drive kept disappearing... got a new laptop... SAME issue.. have resolved the drive issue.. got roxio to determine there is a drive... 2 outta 3 issues resolved!
Have read a LOT of posts in various forums that the conflict exists with iTunes and APPLE hasnt solved the issue.. I hope that is incorrect... I would like to be able to use my iTunes to burn playlists etc...
I have been having the exact same issue as everyone else. My windows uses Sonic Record Now. My Windows Media player will burn Audio CDs. So the issue with Itunes 8 must be correct. Just wanted to confirm what all of you are saying. This is sad that Apple hands out something free and it doesn't work. That is not very good advertisement.
Dell has worked on my computer for 2 days and still cant find a fix. This is such BS. Dell said to load my itunes on a different computer. Well that one has XP and according to other post XP is having the same problem. Pay alot of $$$ for something you can even use!!!!