itunes not connecting (proxy server?)

erm... quick question on this topic too... where does one set up proxy settings on Itunes?

iTunes takes its setting from Internet Options which you can access from IE or your control panel.

It's on the connections tab -> LAN Settings.

and i add *.apple or do i add *.itunes.. and to what port to open up?

itunes simply reads the settings, you don't have to do anything specific.

Unless that is you want to use a proxy server but want a direct connection to certain sites - then you can set exclusions.

But I am afraid your question is too vague, I can't tell what you are trying to achieve.
If you having trouble connecting to the iTunes store, post your network connectivity tests.
iTunes Help>>Run diagnostics...>>Network connectivity tests.
Paste the entire result into your next post.

Itunes could not connect you to the store ... or anything that i need to use a connection it won't connect... so i think if i just add this as an exclusion i would be able to log in or connect to the itunes store etc

No you need to post your diagnostics.
A proxy server issue is only one of many things that can cause connection problems.

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Acer Veriton 1000
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)

iTunes Serial Number 2FEA00457CB136C7

Current user is an administrator.
The current local date and time is 2008-09-05 09:32:36.
iTunes is not running in safe mode.

Video Display Information

Intel(R) Q965/Q963 Express Chipset Family
Intel(R) Q965/Q963 Express Chipset Family


** External Plug-ins Information **

No external plug-ins installed.

** Network Connectivity Tests **

Network Adapter Information

Adapter Name: {5F5C707B-C15E-45C2-88EF-D94CFA0664BD}
Description: Intel(R) 82566DM Gigabit Network Connection - Packet Scheduler Miniport
IP Address: 10.29.170.205
Subnet Mask: 255.255.255.0
Default Gateway: 10.29.170.1
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970

Lease Expires: Thu Jan 01 02:00:00 1970

DNS Servers: 10.111.67.43
10.111.67.43
10.111.131.41

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: vodagpproxy:80
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information


Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.

OK, your computer does not appear to be blocked from accessing the store and iTunes can make a secure connection.

These have been the trickiest and no clear solution has emerged. There is a suspicion that the problem may not be in the PC at all. Possibly the router or ISP.

I see you are using a laptop. Is there any possibility that you could try it at a friends location, preferably one who uses a different ISP and who can access the store?

But there are a couple of things to try first.

DOes your ISP allow you to connect to the internet without a proxy server? If so go to Internet options>>Connections>>LAN settings.

Uncheck "Use proxy server..."

You should also have the top checkbox ticked - "Automatically detect settings"

If you have to use a proxy server to connect to the internet you probably need to take this problem up with your ISP - especially if you are able to connect to the store from another location.
This page may be useful to your ISP - if give the various TCP and UDP ports used by Apple:
http://support.apple.com/kb/TS1629



Always close iTunes and reopen it before checking to see if changes have worked.


The next thing to try is to go to Internet Options>>Advanced an uncheck "Check for server certificate revocation" - that seems to have worked for a few people.