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iPhone won’t ring when calling someone

When I call a number I do not hear a ring or hear the person when they answer the call. They can answer the call but I cannot hear them. My cell timer indicates that a call is active.


What could cause this? Overloaded cell tower or defect in the hardware or software?


Has anyone else had this problem??


Message was edited by: mjcxp


[Re-Titled by Moderator]

MacBook Pro 2.0 GHZ CoreDuo / MacBook Air 1.8 GHZ Core2Duo 64 GB SSD, Mac OS X (10.5.4), iPhone 3G 16 GB / iPod Touch 8 GB / Apple TV 160 GB / Time Capsule 1 TB

Posted on Aug 29, 2008 3:15 PM

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Posted on Aug 31, 2008 12:27 AM

I have the same problem. The sound to my ringer, ipod, alarm and everything else works. But when i call someone i cant hear the phone ring or the people talking. They cant hear me either. When i get a call, the same thing happens. But when i hit speaker phone, i can hear them and vice versa. I cant figure out how to fix the problem.
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Question marked as Best reply

Aug 31, 2008 12:27 AM in response to mjcxp

I have the same problem. The sound to my ringer, ipod, alarm and everything else works. But when i call someone i cant hear the phone ring or the people talking. They cant hear me either. When i get a call, the same thing happens. But when i hit speaker phone, i can hear them and vice versa. I cant figure out how to fix the problem.

Sep 2, 2008 10:42 AM in response to charmer24

I am having this same very frustrating issue, and it has absolutely nothing to do with volume levels. Usually I will make a phone call, I will hear no ring, then the call time on the phone starts counting which lets me know someone has answered but I can't hear anything. The other caller hears me but I don't hear anything. If I hang up and call back, then it usually rings, I hear everything, and they pick up and ask why I didn't respond. I just made a business call 4 times without hearing anything - nice, my number calling 4 times in a row on their caller id and then I hang up. Thanks iphone, thats great for business.

Sep 2, 2008 4:06 PM in response to Tyler Parker

Not at all. The problem happens on speakerphone, bluetooth earpiece, and regular phone. I spent all day today trying to fix the problem. I swapped out my iphone with a new one, I replaced my sim card with a new one...SAME PROBLEM! I'm done, I'm out, no idea what else to do. All I know is that I made a business phone call 4 times today and hung up on them because I didn't think it went through because I heard nothing. Now I find out they answered 4 times and I hung up on them everytime. Nice.

Nov 24, 2008 10:06 AM in response to michaelgazin

This is exactly what happens to me. The call to go through, the counter starts, the person at the other end hears me, while I hear nothing at my end, no ring, no voice. One of every three calls ends up this way. Friends are even offering to buy me a "cheap" phone that works. I have just updated to 2.2, and hope the problem is resolved. This is *very frustrating*.

Sep 2, 2008 4:04 PM in response to mjcxp

mjcxp,

If you try adjusting the volume while on a call, do you notice the word "headphones" appear? If so, you may want to try reseating the headphones in your iPhone a few times until you no longer see the "headphones" word appear when toggling volume. Also, if the plastic sheet that came with the iPhone is still covering the iPhone face, it should be removed.

A good article to reference would be: http://support.apple.com/kb/TS1205

If this is not the case, do the headphones emit sound? How about the speakerphone? It would be a good idea to try a restore of the iPhone, setting it up as a new phone. More information on this can be found here: http://support.apple.com/kb/HT1414

Hope this helps,

Raleigh

iPhone won’t ring when calling someone

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