HDCP Support

Question

Level 1

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HDCP Support

I tried purchasing a movie on my apple tv for the first time and was faced with the message "HDCP isn't supported by your HDMI connection............". I'm connected to the TV thru a HDMI/DVI cable bought through the apple store and my TV says its DVI/HDCP compliant. Anybody know what the problem is or better still how to fix it?

Crappy PC, Windows XP

Posted on Aug 30, 2008 5:04 AM

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Answer 1

Chenks

Level 5

7,435 points

Aug 30, 2008 5:06 AM in response to MapleLeafMag

most likely due to you having converted the HDMI cable to DVI.

if your TV does not have an HDMI port, try connecting using component.

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Answer 2

MapleLeafMag Author

Level 1

0 points

Aug 30, 2008 5:25 AM in response to Chenks

Thanks for the suggestion Chenks. I was tring to avoid this as all my component inputs are already spoken for. UPDATE: Found the answer on anothr forum. It was simple as disconnecting the apple TV from the AC for 30 secs and voila!! I thought Microsoft products were only meant to be this buggie!!

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Answer 3

pdv83

Level 1

0 points

Aug 30, 2008 10:05 AM in response to MapleLeafMag

hi i have the same problem but it is with a normal hdmi to hdmi into the tv and getting same no hdcp suport and when i look at settings it showes hdcp off. do you know how to turn on hdcp.
cheers
david

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Answer 4

Chenks

Level 5

7,435 points

Aug 30, 2008 10:26 AM in response to pdv83

disconnect and reconnect HDMI cables, and reboot both tv and appletv.

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Answer 5

Oct 15, 2008 4:07 PM in response to MapleLeafMag

I've seen this message once on my ATV.
The problem I'm having is the following.

When I switch from one HDM to another on my Samsung LCD TV and then go back to HDMI 2 which my ATV is plugged into, the picture keeps flashing and the TV keeps loosing signal. Now when I restart the ATV it goes into recovery mode, then I have to hit restart and all is fine. It started doing this today only and hasn't stopped.

How do we fix this problem?

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