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Error connecting to the update server

Hello,

I've seen similar questions here but none seem to have an answer.

The following describes my problem but I hope the 'work-around' helps others with similar problems.

The main Software Updates (the one under the apple) is working fine but when I try the 'Check for Updates' option in the Airport Utility menu I get the message "There was an error connecting to the update server. Check your network settings and try again".

I can connect to the internet without any problems.

The funny things is that, by chance, I found that I could update the Time Capsule software under my son's logon ID.

My ID has admin access, my son's does not.

So now every time I see a message that there is an update for the time capsule I have to get my son to download it and upgrade it.

Any ideas of what would be different between the two IDs that would allow one ID to check for updates and not the other? I've checked the obvious things like file access, program access, Internet access settings. I've looked at the Airport Utility information under both IDs and as expected it shows the same info in both.

So, if you are having problems updating the Time Capsule software, try a different user ID.

Cheers.

Mac OS X (10.5.4)

Posted on Aug 30, 2008 7:16 AM

Reply
5 replies

Sep 9, 2008 7:24 AM in response to bluecorner

I found that the check for updates on airport utility works quite nicely on the "Guest" account which is easier than creating temporary accounts or Firewire startup disks.
I find it inconceivable that we three are the only ones with this problem.
I hope if any of our number comes up with the solution that he will share it!
My worry is that 10.5.5, although reputed to have airport bug fixes, may cement the problem even further!

Sep 11, 2008 7:45 AM in response to YuriATirado

I am no techspert but here is the fix. Open the hard drive by double clicking it on the desktop. From the finder window choose users>Your user name that is having problems>Library>Application Support>Apple. You will find the Airport folder there. Drag this folder into the Trash and restart you machine. Leopard will rebuild the airport folder when you restart and you should be good. Some of the files in the folder were apparently corrupted and this should fix it. This worked for me. Good luck.

Sep 11, 2008 8:19 AM in response to bluecorner

Bingo!! I had been trying dumping various .plist files
Not surprisingly i was a little hesitant about throwing the Airport folder in the bin.
First thing I did was to check it had been replaced on restarting!
Glad to say that "Check for updates" is now doing its thing.
I don't know why it gave me such grief, I just felt it could develope into something nasty down the line.
Thank you again.
Unfortunately they don't seem to have a points system for this topic.
Your fix should be available in Google from now on

Error connecting to the update server

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