4 Replies Latest reply: Aug 30, 2008 2:19 PM by arnna
arnna Level 1 Level 1 (0 points)
Thank you for shopping at the Online Apple Store!

As a valued customer, your opinions are very important to us. That's why we would greatly appreciate your feedback regarding your recent experience purchasing at the Online Apple Store. Your participation in this survey will help us improve the shopping experience. Please take a few minutes to share with us your candid feedback.

TO TAKE THE SURVEY: Simply click on the web page address below.

http://survey.medallia.com/?aw9pv7md23efcs&lng=en_GB

If the link does not take you to the questionnaire, highlight the link with your cursor, select copy, and paste the link into the address box on your Internet browser.

Apple has engaged Medallia, an independent marketing research firm, to conduct this study. This survey is for research purposes only. Your survey response is shared only with Apple's internal management team. Your responses are completely confidential. By accepting our invitation to participate in this survey you also agree that Apple may contact you via telephone to seek follow up information as to your participation.

It is Apple's policy to leave surveys open for 5 days to help ensure the experience was recent when taking our survey. This survey will close 5 days after this invitation was sent.

Thank you in advance for your cooperation.

Sincerely,
The Apple Store Team

PLEASE NOTE: If you have any questions about this survey or need assistance, please send a message to appleonlinestore@apple.com; be sure to include this survey invitation with your correspondence. If you need technical assistance or have questions about your Apple product, please visit Apple website at http://www.apple.com.


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Apple values its relationship with you. If you would prefer Apple not to contact you for customer surveys in the future, please click on the web address (URL) displayed below.

http://survey.medallia.com/?surveyid=aw9pv7md23efcs&reject=yes

MacBook, Mac OS X (10.5.4)
  • V.K. Level 9 Level 9 (56,130 points)
    just read the subject. this appears to be a legit survey link but it has no business on this board with doesn't allow links to polls or surveys.

    Message was edited by: V.K.
  • arnna Level 1 Level 1 (0 points)
    I'm not trying to do a survey, I'm wondering if anyone else has seen this or if its spam of some kind and if it's safe to click. Perhaps you could suggest a more appropriate board.
  • V.K. Level 9 Level 9 (56,130 points)
    i got you. sorry, I didn't read the subject at first and didn't understand why you were posting this. I clicked on it. as i said it seems to be a legit customer satisfaction survey with no strings attached. they don't ask for any personal info and you don't have to download anything. lots of online stores do it. why did you think it was suspicious? how did you get it?
  • arnna Level 1 Level 1 (0 points)
    I'm not sure - it just arrived in my inbox. I suppose I have been schooled very thoroughly on not clicking survey links in case they're phishing or whatever, and have bought plenty from Apple before without receiving this. Anyway, thanks.