77888 Views 10 Replies Latest reply: Dec 12, 2008 11:30 PM by KonKrypton
Have you tried using different USB cables and/or different USB ports?
When the iPod is connected, find out if it appears in your Device Manager:
Click Start, right-click My Computer and click Manage
On the left-hand side click on Device Manager
Scroll down to Universal Serial Bus controllers and click the + in front of it to expand it
If you see "Apple iPod" listed there, right-click on it and choose Uninstall
Then, restart the computer with the iPod connected to reinstall the driver
It might also be helpful to disconnect any other USB devices (such as digital cameras, printers, scanners, etc) from your computer to make sure the devices aren't causing a USB overload.
This happens to me too. It happened the last time there was an itunes update as well. I looked the issue up on the board but found no answers then a fix came along and everything was fine again. . . .
Then another software update which I hesitated to download, thinking (quite rightly as it turned out) it might happen again.
Seems to me that apple are becoming increasingly slapdash about these things. Test your software first. Anyone have any answers to this?
I HAVE FOUND AN ANSWER!!!
i have an ipod nano (3g) and whenever my ipod is connected, nothing happened. NOW i have an answer!!!
in itunes press 'help' and then 'run diagnostics' an select the ipod connectivity tests (3rd down). After the test, in ports, press the button on the side and it should go to the apple help site for this particlar reason. this page is what you want - http://support.apple.com/kb/TS1363?viewlocale=en_US
if you go through the steps then it should eventually work. mine worked after the second step (Remove iTunes). note: it doesnt just remove it, it reinstalls.
This saved my life!!! thank you for reading and i hope this gives success to most ipod users!!!
Ok, Here's what Apple's site says
Reset, Retry, Restart, Reinstall , Restore
Before starting, make sure your iPod is fully charged and then toggle the Hold switch on and off.
1. Reset your iPod.
2. Retry with a different USB or FireWire port.
3. Restart your computer and make sure you have the latest software updates installed.
4. Remove iTunes software and then reinstall iTunes software from latest versions on the web.
5. Restore your iPod. See “Updating and Restoring iPod Software” in the user's guide.
#5.. Can't do since Itunes can't or won't recognize that the ipod is even hooked up.
How does one get Itunes to recognize that the ipod is hooked up? Please do not tell me it requires to restore the software as that happens through Itunes... which is not working at all.
So basically, I have a $150 POS that'll hold whatever music I was able to get on it previously, but can't add anything else to it.
Anyone have any suggestions... or do I just need to wait for Apple to get the newer version of Itunes out?
Same thing is happening with me too. It it plugged into my iMac, but it won't charge, it won't turn on, and it isn't recognized by iTunes. I also noticed that the battery life wasn't showing it's true charge. It was green and looked to be about 60% charged, but suddenly went down to ZERO and said the battery needed recharging. Totally weird.
..I am using iTunes 8.01 (12), I have 2 ipod shuffle's. I purchased a Belkin usb illuminated 7 port hub and ran the cable from the back of the tower, I have plugged both of the units into this, at first I restored them (Separately plugged in one at a time) I then restarted my computer, plugged in one waited, it showed up, an then the other, and it showed up. I can now load each one with whatever I want so I hope that this gives hope to anyone else out there..My only complaint is that it takes a while longer than I remember for them to show up..spinning ball of joy ! however it does work.The other iPods i don't own, so I can't test them yet. good luck and remember to follow the 5 R's if in doubt..