3 Replies Latest reply: Sep 1, 2008 9:59 AM by adamthewhale
ap2058 Level 1 Level 1 (0 points)
often when i listen to music, the music turns off and it takes me back to the home screen. Also, whenever i play any games of use any applications, they will stop playing and i will be at the home screen again. I know i am not pushing the button on the bottom of the ipod ,so how can i fix this?
  • CasperGemini Level 5 Level 5 (4,305 points)
    Have you tried any troubleshooting with the iPod?

    Power Cycle the iPod
    Hold the Sleep/Wake button (on top) until you see a red slider that says "Slide to Power Off." Drag the slider across the screen to allow the device to power off. Wait 10 seconds, and then press that button again to turn it back on.

    Reset the iPod
    Press and hold the Sleep/Wake button (on the top) and the Home button (on the front) together for about 10 seconds, until you see an Apple logo. (You may see a red slider prior to the Apple, that's OK, but just ignore it). When you see the Apple you can let go, and wait for it to restart itself.

    Reset all iPod Settings
    Settings > General > Reset > Reset All Settings

    If you still experience the issue, connect the iPod to the computer to ensure you are running the latest software. If you've upgraded to 2.0, the latest firmware version is 2.0.2. If not, you're looking for 1.1.5. As a last resort, you may want to consider restoring the iPod software in iTunes:
    http://support.apple.com/kb/HT1414

    CG
  • adamthewhale Level 1 Level 1 (0 points)
    Actually this happens to me a lot too. here's what i do:
    1. plug my ipod into itunes. seems simple, but it actually works more than half the time, espacially if you bought the application actually on your ipod.
    2. delete the application and reinstall it once you hook your ipod up to the computer. personally, i do this sometimes when #1 doesnt work and i really like the app. but then again i only get the free ones so that kind of depends. you might have to purchase it again.
    if none of these work, try reseting the ipod or, as a last resort, restore it.

    hope this helps

    good luck
  • adamthewhale Level 1 Level 1 (0 points)
    sorry i just discovered this step last nite on my own ipod with my own problems similar to this:
    1b. if plugging it in does not work, just leave it on for awhile (or like me, all night). this will drain the battery and then once you try to turn it back on and it wont, then plug it in to your power source and wait for it to recharge. this totally worked for me on all of the problems i had so i highly reccomend this approach.

    hope this helps

    good luck

    Message was edited by: adamthewhale