3 Replies Latest reply: Aug 31, 2008 10:25 PM by Eneth
Eneth Level 1 Level 1 (0 points)
My iPhone was being really slow and had no service today, so I powered it off. When I tried to power it back on, instead of prompting me to put in my pass to unlock, it displays the USB cord that goes to your computer, pointing up to the word iTunes. I can't get past this at all, don't even know what it means. So I plugged it in to my computer and started up iTunes thinking maybe I needed a software update or something, and iTunes says it can't get in cause I need to put in my password. Problem is, my phone doesn't prompt for the password, it just displays the screen I described. Please any ideas on what is wrong????

Dell XPS 400, Windows XP