iPod Classic does not sync...

Hi everyone,

I'm having some issues with my iPod Classic (60 GB). My iPod was working fine up until this morning; there is now no music on the iPod and it does not let me sync with iTunes.

I have removed and reinstalled iTunes, changed the drive that the USB cable connects to, and it still doesn't work. I also tried a system restore unsuccessfully

I'm pretty sure it's an issue with the iPod itself. I have been able to sync an iPhone successfully with the same cable, and windows recognizes the iPod. I even did a diagnostics test and iTunes recognizes that an iPod is connected. The iPod just stays on "do not disconnect" and doesn't do anything when its plugged in.

Any suggestions for this non-Apple tech savvy user?
Thanks! 🙂