Lack of Recognition!

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Level 1

5 points

Lack of Recognition!

On connecting my 80GB i-Pod to i-Tunes I hear the double note sound indicating that new hardware has been identified. However - thats it

i-Tunes is not recognising my i-Pod. I have followed as best I can the trouble shooting guide to no avail. Any suggestions please.
Mark

P.S I'm sure this is a question that has been answered here umpteen times here. I apologise for asking agin

Dell, Windows XP

Posted on Sep 1, 2008 10:14 AM

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Answer 1

PT

Level 7

20,894 points

Sep 2, 2008 5:49 PM in response to Mark Crotty

Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Patrick

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