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trying to download itunes, windows installer package error

im trying to download itunes but when i do it says

"there is a problem with this windows installer package. a program run as part of the setup did not finish as expected. contact your support personnel or package vendor."

is this an itunes problem or a windows problem? someone please help!

Windows XP

Posted on Sep 1, 2008 1:51 PM

Reply
16 replies

Oct 4, 2008 12:25 PM in response to Gishi777

I had the same problem trying to install version 8.0.1, I went to my control panel then to add/remove programs and I removed the windows installer from my computer. It does give a warning that certain programs may not work but it did not effect my computer. I tried the install of iTunes again and it worked. My computer used the iTunes installer since the windows installer no longer existed. After iTunes update was completed I then reinstalled the windows installer program.

Oct 5, 2008 2:34 PM in response to CasperGemini

I received the same error message:
"there is a problem with this windows installer package. a program run as part of the setup did not finish as expected. contact your support personnel or package vendor."
I tried moving through the steps in this document:
http://support.apple.com/kb/TS1406 and I am still getting the same message. Not sure what to do next. Can anyone help?

Oct 17, 2008 6:28 AM in response to brett777

This will most likely solve your problem.
Go to "Control Panel", "Add or Remove Programs", highlight "Apple Software Update", click "Change", click "Repair". This will repair any lost or damaged files in the Apple Update area which is most likely where the problem lies. Once that is complete, download the newest version of iTunes again and proceed with uploading it.
Let me know if this helped **************@***.**

<Edited by Moderator>

trying to download itunes, windows installer package error

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