itunes store connection issues: error (-3234)
Hi,
I am having problems accessing iTunes store. I have an apple ID, but i cannot register my iPod or create a store account, or even get into the store itself. Every time I try to access the iTunes store i get the following message:
iTunes could not connect to the iTunes store. An known error occured (-3234).
Make sure your network connection is active and try again.
I have run the diagnostics; my network connection is activem, an supposedly i should be able to access the store. Here is a copy of the diagnostic results:
*Microsoft Windows Vista Home Edition (Build 6000)*
*Optima WorkPro/MyPC X572 Series*
*iTunes 7.6.1.9*
*QuickTime 7.4.1*
*CD Driver 2.0.6.1*
*CD Driver DLL 2.0.6.2*
*Apple Mobile Device 1.1.4.7*
*Bonjour 1.0.4.12 (118.4)*
*iTunes Serial Number 465B436D996827F8*
*iTunes is not running in safe mode.*
*Video Display Information*
*ATI Technologies Inc., ATI Radeon X1050*
*ATI Technologies Inc., ATI Radeon X1050 Secondary*
*** External Plug-ins Information ***
*No external plug-ins installed.*
*** Network Connectivity Tests ***
*Network Adapter Information*
*Adapter Name: {857E3865-AF77-4FC2-B610-456AF765E877}*
*Description: Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)*
*IP Address: 192.168.1.33*
*Subnet Mask: 255.255.255.0*
*Default Gateway: 192.168.1.1*
*DHCP Enabled: Yes*
*DHCP Server: 192.168.1.1*
*Lease Obtained: Wed Sep 03 18:06:48 2008*
*Lease Expires: Sat Sep 06 18:06:48 2008*
*DNS Servers: 192.168.1.1*
* 192.168.1.1*
*Active Connection: LAN Connection*
*Connected: Yes*
*Online: Yes*
*Using Modem: No*
*Using LAN: Yes*
*Using Proxy: No*
*SSL 3.0 Support: Enabled*
*TLS 1.0 Support: Enabled*
*Firewall Information*
*Windows Firewall is on.*
*iTunes is enabled in Windows Firewall.*
*Connection attempt to Apple web site was successful.*
*Connection attempt to iTunes Store was successful.*
*Secure connection attempt to iTunes Store was successful.*
*Secure connection attempt to iPhone activation server was successful.*
*Last successful store access was 2008-08-16 09:38:08.*
If anyone can help it would be much appreciated!
MusicMad121
I am having problems accessing iTunes store. I have an apple ID, but i cannot register my iPod or create a store account, or even get into the store itself. Every time I try to access the iTunes store i get the following message:
iTunes could not connect to the iTunes store. An known error occured (-3234).
Make sure your network connection is active and try again.
I have run the diagnostics; my network connection is activem, an supposedly i should be able to access the store. Here is a copy of the diagnostic results:
*Microsoft Windows Vista Home Edition (Build 6000)*
*Optima WorkPro/MyPC X572 Series*
*iTunes 7.6.1.9*
*QuickTime 7.4.1*
*CD Driver 2.0.6.1*
*CD Driver DLL 2.0.6.2*
*Apple Mobile Device 1.1.4.7*
*Bonjour 1.0.4.12 (118.4)*
*iTunes Serial Number 465B436D996827F8*
*iTunes is not running in safe mode.*
*Video Display Information*
*ATI Technologies Inc., ATI Radeon X1050*
*ATI Technologies Inc., ATI Radeon X1050 Secondary*
*** External Plug-ins Information ***
*No external plug-ins installed.*
*** Network Connectivity Tests ***
*Network Adapter Information*
*Adapter Name: {857E3865-AF77-4FC2-B610-456AF765E877}*
*Description: Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)*
*IP Address: 192.168.1.33*
*Subnet Mask: 255.255.255.0*
*Default Gateway: 192.168.1.1*
*DHCP Enabled: Yes*
*DHCP Server: 192.168.1.1*
*Lease Obtained: Wed Sep 03 18:06:48 2008*
*Lease Expires: Sat Sep 06 18:06:48 2008*
*DNS Servers: 192.168.1.1*
* 192.168.1.1*
*Active Connection: LAN Connection*
*Connected: Yes*
*Online: Yes*
*Using Modem: No*
*Using LAN: Yes*
*Using Proxy: No*
*SSL 3.0 Support: Enabled*
*TLS 1.0 Support: Enabled*
*Firewall Information*
*Windows Firewall is on.*
*iTunes is enabled in Windows Firewall.*
*Connection attempt to Apple web site was successful.*
*Connection attempt to iTunes Store was successful.*
*Secure connection attempt to iTunes Store was successful.*
*Secure connection attempt to iPhone activation server was successful.*
*Last successful store access was 2008-08-16 09:38:08.*
If anyone can help it would be much appreciated!
MusicMad121
Optima, Windows Vista, Intel Core 2 Duo
