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Iphone doesn't connect to Itunes

Well, for some odd reason, when i plug in my phone to the computer, niether the computer nor itunes recognizes it. So i called support and they were able to help me..HOWEVER, when i plug it in, my computer recognizes it but not itunes..i tried reinstalling itunes and i tried connecting my phone to it but itunes sitll doesnt recognize it. Please help me!!User uploaded file

Posted on Sep 3, 2008 9:50 AM

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1 reply

Sep 3, 2008 10:31 AM in response to cgfreak09

Hey cgfreak09,

Are you connecting the iPhone to a PC or Mac?

Make sure the iPhone is directly connected to the computer and not plugged into a hub.
http://support.apple.com/kb/ts1286

These articles will resolve most issues that prevent the iPhone from showing up in iTunes.
For Mac: http://support.apple.com/kb/TS1591
For Pc: http://support.apple.com/kb/TS1495

Jason

Iphone doesn't connect to Itunes

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