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Is iTunes down?

5328 Views 28 Replies Latest reply: Sep 11, 2008 6:28 AM by DaleKKiller RSS
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Bear Hunter Level 1 Level 1 (60 points)
Currently Being Moderated
Sep 5, 2008 8:34 AM
I've been getting the following "iTunes is not availabe" on both iPhones since last night. Message is displayed when checking for updates. I can access categories no problem, but have not tried to download anything.
iMac, MBP, 1st Gen iPhone 2.0.2, Mac OS X (10.5.4)
  • platschi Calculating status...
    Currently Being Moderated
    Sep 5, 2008 9:02 AM (in response to Bear Hunter)
    same problem, no connection to the itunes store (-2096)
    MacBook, Mac OS X (10.5.4)
  • skypilota72 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 5, 2008 9:10 AM (in response to Bear Hunter)
    I've noticed this only for the update selection on my iPhone's App center, and yep, it's been 2 days now. There is a thread that suggests rather then updating that particular selection as an iTunes Upgrade, they have chosen to pull that option down entirely. If true, I am frustrated that they never bothered to inform anyone of this in advance. So much for their showing of gratitude for their faithful customers. Even Bill Gates understands that!
    MacPro Quad / MacBook Pro / iPhone X2 / iPod X2, Mac OS X (10.5.4)
  • Phillip Breske Level 1 Level 1 (60 points)
    Currently Being Moderated
    Sep 5, 2008 10:03 AM (in response to Bear Hunter)
    Same thing here in Miami. No connection to the Application upgrades on my iPhone and the same on my Macs. Everything appears to be working except I can't check for upgrades to apps. Weird.
  • Erod23 Calculating status...
    Currently Being Moderated
    Sep 5, 2008 10:05 AM (in response to Phillip Breske)
    same thing here in salinas CA "Itunes store is temporarily unavailable please try again later"
    what's wrong? we need answers Apple.
    Macbook, Mac OS X (10.5.4)
  • brightonem Calculating status...
    Currently Being Moderated
    Sep 5, 2008 10:34 AM (in response to Bear Hunter)
    I am unable to connect from the UK neither.
    iPhone 3G, Mac OS X (10.5.4)
  • bkeffeler Calculating status...
    Currently Being Moderated
    Sep 5, 2008 10:39 AM (in response to Bear Hunter)
    I am having the same problem for the 2nd day; I am out of Utah.
    Mac OS X (10.4.1)
  • tokatta Level 3 Level 3 (865 points)
    Currently Being Moderated
    Sep 5, 2008 10:43 AM (in response to Bear Hunter)
    I was working fine yesterday. Today the iPhone says it can't connect, and iTunes Desktop gives no reply. Click on the update apps link and not even a progress bar on the desktop app.

    Again, this is just for checking on updates, although moving through some links in the store i occasionally get a network error.
    HAL, Other OS, The size of a spaceship
  • LaytonDuncan Calculating status...
    Currently Being Moderated
    Sep 5, 2008 11:24 AM (in response to Bear Hunter)
    I think it has something to do with changes made to iTunes Connect yesterday. If you go to the app store in iTunes, then click "All iPhone Applications" you'll see that there have been none approved today, and only 10 approved yesterday. Usually there are around 60 + approved per day.

    It seems to me that any app added or updated after the changes were made to iTunes Connect yesterday will cause the 5002 error. So if you try to load a page with one of these apps on it, it'll give this error (eg: try searching "dictaphone")

    That's my theory anyway. Apple please fix this! Everyone I've checked with can reproduce this consistiently.
  • Francesco Tarantola Calculating status...
    Currently Being Moderated
    Sep 5, 2008 11:37 AM (in response to Phillip Breske)
    Hi Guys. I live in Italy and same problem...
    PowerMac G5, Mac OS X (10.5.4)
  • Erod23 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 5, 2008 12:05 PM (in response to Bear Hunter)
    everything back to normal, I could update one of my apps .
    Macbook, Mac OS X (10.5.4)
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