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Sep 2, 2009 4:34 AM in response to Shawn Zenorby damiii,Today the first freeze with snow leopard installed..
http://img143.imageshack.us/img143/4567/img000035k.jpg
My ati is cooked! -
Sep 2, 2009 9:10 AM in response to damiiiby bennettvonbennett,well. can't say i'm surprised - even a little. i'm way beyond believing this is a software issue (even a low-level one).
on a different subject - i wanted to comment on the experiences of the several people who live in countries other than the US who have gotten their MBP's fixed at no cost - even when out of warranty and no applecare.
in 2001 i was living and working abroad in SE Asia. a few months after i had arrived in phnom penh cambodia, i had landed a very good job with an ad agency there - my very first weekend at that agency i was working at the office till late, finally heading home around midnight.
well to make a (very) long story (very) short, i was robbed on my way home and in the course of a very dark and confused struggle i was shot. i won't go on and on about it but suffice it to say that it wasn't like it is the movies.
the robbery was unsuccessful but i was left with a Powerbook (wallstreet) with a totally smashed screen (i also ended up with the gun but as i said: long story).
that night - as soon as it was certain that i was more or less stabilized - i was flown into Bangkok on a tiny little chartered twin prop plane.now, let me just say this - Thailand has some of the best medical care i've ever received - waaay better than a stay in any public hospital in the US and about 1/10th the price (literally). while i was lying up in bed recovering (with help from the bevy of beautiful and warm-hearted Thai nurses!), i managed (somehow), after i got out of ICU - to purchase a CRT monitor for my laptop and with very little effort i was soon online.
so - i HAD applecare on this machine, but of course we all know applecare doesn't typically cover this kind of thing. i figured it could be good PR for apple to fix my machine tho ("he took a bullet for his Powerbook!") so i contacted applecare US. (no easy feat - you can't dial 800 numbers from out of the US). i also - on a whim - CC'd applecare Thailand.
well Applecare US was - as expected - completely uninterested in fixing my machine. i received a curt two line email from them saying - basically - "no". that was it. no "sorry to hear about that" or "hope you get better soon" or even "that's terrible - good luck".
However, a few days later i received a telephone call in my hospital room - it was the head of Applecare Thailand! he was incredibly sympathetic and after inquiring extensively after my health he told me that "OF COURSE APPLECARE THAILAND WOULD REPAIR MY SCREEN AT NO COST!" -
Sep 2, 2009 9:16 AM in response to bennettvonbennettby bennettvonbennett,Oops, i hit send by accident!
anyway - that's about it.
Applecare U.S. - 0
Applecare Thailand - 7
and remember - this didn't even happen in Thailand.
the whole experience left me with the impression that in other countries *there still exists some sense of corporate responsibility to the customers of high end products*.
Apple U.S. could take a page from Apple Thailand's book in this regard.
cheers all,
b -
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Sep 7, 2009 9:11 AM in response to rami bisharaby PatBe,hello all unfortunate apple users...
as I told before, I'm just using my 2 core on ONE core, by removing the battery . I use smc to get my fans running hight (from 4000 to 5000/5500 .
I didn't had a lot of crashes with that use, BUT, it seem to get worse... So the explanation of ATi GPU dying with time seem to be real
as I put oil in fan axes, I can really run them at high speed, but that's not enough, even on one core only .
Because it seem that wahat I was doing one month ago at 4000 rpm, i need to do it now with a 4500 rpm, to avoid the crash. And it's less hotter than a month ago, here...
When I need to put them at 5500 rpm, it's quite their 6000 rpm limits.
So, when I will need to let them run at 5500 rpm all day, what will happen ?
I was working yesterday on a Laptop, a PC one, with a core duo, and an ATi 1600, 3 years old.
ABSOLUTELY NOT THAT BUG...
and fans are not running all the day.
So , it's really an APPLE faulty design
thanks for reading, -
Sep 8, 2009 6:00 PM in response to rami bisharaby obarkovic,Upgraded to Snow Leopard about 6 hours ago and (knock on wood) no display craziness!!
Longest I have gone without rips/tears/smears/crashes in about 3 months.
I haven't tried to break it yet though...
o -
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Sep 9, 2009 12:40 PM in response to rami bisharaby Chris Hoyos,People with this problem *SHOULD NOT UPGRADE TO SNOW LEOPARD UNDER ANY CIRCUMSTANCES*. My computer has been almost completely unusable (with constant system freezes every 10-15 minutes) and almost unbootable (weird checkerboard down the center of screen -- screenshot a few posts previous).
After much investigation, installing Developer Tools, and using Quartz Debug to disable "Beam Sync" seems to prevent the freezes. However, screen artifacts are still rampant and everywhere. Snow Leopard is designed to use the GPU more than Leopard for optimum performance. This is great for people who have normal running GPUs but for us poor souls, this creates more problems than anything else.
I am currently in the process of backing up my data to wipe my hard drive and downgrade to Leopard 10.5. I really regret upgrading as I still had some artifact problems and freezes but not nearly as severe as the problems I am having with Leopard.
Just a word of advice. -
Sep 10, 2009 10:07 AM in response to rami bisharaby ButcherGEIN,I'm posting this on behalf of my girlfriend who owns a Macbook Pro 1,1 with the ATI x1600 videocard.
Here's a few using only Apple software to reproduce the problem. Mind the temperature in relation to the amount of programs open.
http://s142.photobucket.com/albums/r113/lilituu/?action=view¤t=Picture13.p ng
http://s142.photobucket.com/albums/r113/lilituu/?action=view¤t=Picture9.pn g
http://s142.photobucket.com/albums/r113/lilituu/?action=view¤t=Picture12.p ng
Here's one using firefox just to prove it's not something with proprietary apple software:
http://s142.photobucket.com/albums/r113/lilituu/?action=view¤t=Picture11.p ng
We took this in yesterday (~2 years out of warranty btw) with 15 screen shots of the issue in various circumstances as well as a bookmark to this thread to demonstrate that this wasn't an isolated issue by any means. The tech who saw us admitted that there were issues with the nVidia chipset but didn't even bother to take a look at the screen shots or the thread and basically said it would be $315 dollars to ship it to a depot where they could replace the logic board or I could buy my own logic board for $500-600 and do the work myself. I tried to explain to him politely that this was obviously a manufacturer defect and that since we paid an $1500 for the machine in the first place that asking for another $300 for something that is due to negligence on the part of apples design staff is unacceptable. He just repeated himself over and over and basically wouldn't listen to anything I had to say. Then he basically said "Next time buy apple care." Smug, unwilling to help, dismissive, not listening to the customer at all... talk about horrible customer service.
After this I don't know if I'll ever buy another apple product. Prior to this I was thinking about buying my girlfriend a 24" imac with all the bells and whistles but I don't know if I want to have to deal with all this crap again if it fails. Because Apple refuses to admit there is a problem to save the face of their design team (2 consecutive mbp logic board recalls for the same error is not a good look), my girlfriend now can't get the work done that she bought this computer for (graphic design) without extreme annoyance that disrupts her creative work-flow to the point where she literally can't continue. -
Sep 10, 2009 2:23 PM in response to ButcherGEINby spagbol23,Yuk yea thats horid. being a creative myself and having bought the MBP for exactly that reason, i know how you/your gf must be annoyed by this.
What i now want to know, is that after Mr. Jobs has preached about the wonders of organ donation, and with the replacement organs being given freely (the person donating no longer requires the organ), perhaps hed like to donate younger fresher logic boards for us all as im sure these MBP's are now so out of date that he no longer needs those logic boards???
How he can stand there and say everyone should be an organ donor i dont know.
I mean, maybe hes out of warranty already, but because of everyone here with this MBP problem has made that purchase he gets his operation on us.
That bite out of the apple symbol now makes sense. -
Sep 10, 2009 8:11 PM in response to rami bisharaby kurobuta,Hi all,
I have recently encountered issues with my MBP using Radeon X1600 graphics card.
I'm wondering if anyone has the same issue as me? The picture taken below when my screen froze totally and yet the audio continued to play!
Before freezing, little checkered boxes appeared and my mouse was still able to move across the screen.
http://img134.imageshack.us/img134/881/img0121w.jpg -
Sep 11, 2009 4:22 PM in response to kurobutaby LX97,Kurotuba ... welcome, please queue in our line of MBP Ati X1600 users with the same problem.
Please scroll throught the posts in this thread for a rough overview of possible solutions
Until now all Apple says is you have to live with that problem, until they either acknowledge the problem or are forced by legal parties to do so.
Cheers
Mario -
Sep 12, 2009 11:13 AM in response to Chris Hoyosby i8bugs,Chris, do you see less problem now that you're back with Leopard ?
I'm curious cause I'm trying to see if you're the only one that sees more problems with snow leopard... I'm just waiting to upgrade...
btw, I have black,green and sometime purple squares cropping up on large photos, and noise, flickering lines when rendering movies (imovies)... but no freeze so far... -
Sep 12, 2009 11:33 AM in response to i8bugsby obarkovic,I am seeing less problems, opening a pdf from mail would cause a freeze but no more.
Also it seems to take longer for the problems to occur and the machine is running cooler.
But still...
o -
Sep 12, 2009 12:35 PM in response to i8bugsby Chris Hoyos,i8bugs, It's been so bad with Snow Leopard that it took me up until now to backup all my data to an external drive. I'm going to be starting the erase and install of plain ole' Leopard in a few and I'll report back with my results.
I really wouldn't recommend upgrading at all. After researching it, Snow Leopard does use the GPU more than Leopard which causes all sorts of weird tearing, "blocks" of noise, scan lines and all sorts of other junk (even on the login screen).
If you want to try it out, I'd recommend having a copy of Leopard ready and a fresh backup of your data.