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User profile for user: Kingsrock
Kingsrock Author
User level: Level 1
0 points

iTunes 2330 error is not allowing me to install or uninstall iTunes

Can someone help me? i cant open iTunes at all. When i tried to install it the 2330 error popped up. I also tried to uninstall it and the same thing popped up. any help?

Dell, Windows Vista

Posted on Sep 7, 2008 12:14 PM

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4 replies
User profile for user: wolfsafe
wolfsafe
User level: Level 1
32 points

Sep 7, 2008 1:16 PM in response to Kingsrock

I am having the same problem, with the 2330 error. I followed the instructions to uninstall the update to version 7.7. I went to the Control panel and successfully uninstalled the Apple Update. But that did not resolve the problem and I still can't uninstall or repair the file.

The exact problem is a corrupt or unreadable file in ProgramFiles\itunes\itunes.Resources\fi.lproj\AppleTvHelp.chm

Perhaps replacing the file would work but I have not idea how to get the file to replace it.

Any ideas? I can't find any help on the itunes web site.
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User profile for user: Kingsrock
Kingsrock Author
User level: Level 1
0 points

Sep 7, 2008 1:34 PM in response to wolfsafe

I need help too, i followed those steps you follwed and it still didnt work.
the message is "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330." the folder that is corrupt is C:\ProgramFiles\iPod\bin\iPodService.Resources. it says "the file or directory is corrupted and unreadable." I tried to run a chkdsk but that didnt work either
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User profile for user: wolfsafe
wolfsafe
User level: Level 1
32 points

Sep 7, 2008 3:31 PM in response to Kingsrock

I tried one more thing to resolve this but you can only do if you have access to a second computer (or a friend who uses itunes)

I copied the file that I was told was corrupt from a second computer to a thumb drive.

Then I renamed the corrupt file (I just added a number to the original name)

Next I copied the file from the second computer to the same location to replace the corrupt file. (There won't be a conflict since the original file was renamed.)

It seems to be working now. I may see if I can uninstall now and do a clean install.
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iTunes 2330 error is not allowing me to install or uninstall iTunes

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